Assistant Operations Manager

Location: Long Beach, CA
Salary: $55,000–$65,000 annually
Industry: Banking & Financial Services

Are you the organized, detail-loving, problem-solving professional who can keep a busy banking operation on track while juggling competing priorities, supporting a fantastic team, and making sure the little things never become big things? Do you enjoy creating order out of chaos, improving processes, and being the person everyone turns to when the moving pieces need a little coordination? If so, your next opportunity may be calling!

We are seeking an enthusiastic, resourceful, and highly organized Assistant Operations Manager to support daily banking operations, strengthen internal processes, and help ensure that the organization runs efficiently, accurately, and in accordance with established policies and procedures. This is an excellent opportunity for someone who enjoys the operational side of banking, appreciates the importance of accuracy and accountability, and wants to make a meaningful contribution behind the scenes of a financial institution.

Banking is about much more than numbers on a screen. It is about trust, consistency, customer service, teamwork, and ensuring that every transaction and process receives the attention it deserves. As Assistant Operations Manager, you will play an important role in bringing all those elements together. You will work closely with operations leadership and fellow team members to coordinate activities, monitor workflows, address challenges, and keep daily responsibilities moving in the right direction.

Think of yourself as the operational conductor, helping every department play its part without missing a beat!

Support Daily Banking Operations: Assist the Operations Manager with coordinating daily activities, monitoring workloads, prioritizing assignments, and ensuring operational responsibilities are completed accurately, efficiently, and within established deadlines.

Keep Processes on Point: Help maintain consistent operational procedures, identify opportunities to improve efficiency, and support the implementation of practical solutions that make everyday banking activities smoother and more effective.

Be the Go-To Problem Solver: Investigate routine operational discrepancies, assist with resolving processing issues, follow up on outstanding items, and communicate with the appropriate departments to ensure concerns are addressed promptly and thoroughly.

Champion Accuracy and Attention to Detail: Review operational documentation, transaction records, reports, and supporting materials for completeness and accuracy. In banking, the details matter, and you understand that a small oversight can create a much larger headache down the road.

Support Compliance and Internal Controls: Help ensure banking operations follow applicable regulations, internal policies, established procedures, and risk-management standards. Assist with maintaining documentation and identifying potential process gaps that may require additional attention.

Coordinate Team Workflows: Help distribute assignments, track progress, communicate priorities, and provide day-to-day support to operations personnel. You will help ensure the team understands what needs to happen, when it needs to happen, and how to get it done correctly.

Assist With Reporting and Reconciliation: Support the preparation and review of operational reports, account-related documentation, reconciliations, exception reports, and other records as assigned. Help identify inconsistencies and ensure unresolved items receive appropriate follow-up.

Maintain Organized Documentation: Keep records, files, procedures, and operational documentation accurate, current, and accessible to authorized personnel. You appreciate a well-organized filing system and understand that finding the right document should not require an archaeological expedition.

Provide Internal Customer Service: Collaborate with colleagues across departments to answer operational questions, clarify procedures, resolve routine issues, and ensure requests are handled professionally and within appropriate time frames.

Assist With Training and Guidance: Help communicate procedures, share knowledge, support onboarding, and reinforce consistent operational practices among team members. You enjoy helping others succeed and know that a knowledgeable team is a stronger team.

Monitor Service Quality: Help identify…