Guest Experience Communications Specialist
Listed on 2026-11-01
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Customer Service/HelpDesk
Customer Service Rep
NBCUniversal’s Guest Communications Coordinator plays a pivotal role in managing guest emails, social media, and calls for Universal Studios Hollywood. You will partner with multiple departments to resolve issues, document cases in Salesforce, and ensure top-tier service while upholding confidentiality.
The role requires strong writing skills, weekend/holiday/night availability, and experience in guest services to drive memorable experiences for park guests.
This posting is for the Guest Experience Communications Specialist role at Universal Studios, based in CA, United States.
We are currently recruiting a Guest Experience Communications Specialist for our team in CA, United States.
This is an excellent role to take on the Guest Experience Communications Specialist role at Universal Studios.
As a Guest Experience Communications Specialist, you will play an important part at Universal Studios in CA, United States.
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