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Member Experience & Support Lead

Listing for: Remote
Full Time position Listed on 2026-11-09
Job specializations:
Salary/Wage Range or Industry Benchmark: 52000 - 86000 USD Yearly USD 52000.00 86000.00 YEAR

Job Description & How to Apply Below

Raya is seeking a dedicated customer support specialist to provide timely, accurate email support to Raya members. You will handle a variety of inquiries with empathy and warmth, ensuring every member feels heard and valued.

You will troubleshoot product and service issues, identify root causes, and follow up to ensure resolution. You’ll analyze support data to surface insights, contribute to policy improvements, and help build a high-performing team.

We invite applications for the Member Experience & Support Lead position located in San Francisco, CA, United States.

The following opportunity is for a Member Experience & Support Lead with Remote.

Our organisation is growing, and we are hiring a Member Experience & Support Lead in San Francisco, CA, United States.

This Full Time opportunity is for the Member Experience & Support Lead role at Remote.

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