Customer Service Operator - Service & Scheduling Specialist

Car Max is seeking a Customer Operator in California to deliver outstanding service to guests both in person and over the phone. You’ll support the Service Department by assisting customers through the repair process, schedule appointments, and ensure accurate information flow across teams.

You will handle reminder calls, maintain repair records, and help auditable processes while following Car Max EH&S guidelines. This role requires flexibility, strong communication, and a team-first attitude.

This opening is for the Customer Service Operator
- Service & Scheduling Specialist role at Car Max.

Full responsibilities and requirements are described in the listing above.

Learn more about the Customer Service Operator
- Service & Scheduling Specialist role in the description above.

We appreciate your interest in this position.

Join Car Max and contribute to our ongoing work.

Take a moment to read everything above and see whether this role is right for you.