Student Services Professional - Emergency

Student Services Professional - Emergency Hire POOL

Cal State University (CSU) Long Beach

Long Beach , California 90815 United States View Map

Job Summary

The purpose of this recruitment is to produce a pool of qualified applicants to call upon for temporary emergency Student Services Professional appointments which range from a duration of several days to a maximum of 120 days. A temporary/emergency appointment is generally utilized to cover an employee on leave of absence or to provide clerical support during a recruitment process subsequent to an employee's resignation.

Temporary/emergency appointments will be made in the appropriate job classification, depending upon the needs of the hiring department. You may be considered for available positions in any of these classifications depending on your qualifications.

Student Services Professionals are responsible for providing a wide variety of professional services and activities ranging from preadmission to the university through post-graduation. The purpose of these services and activities is to assist students in making successful progress toward their degree objectives; to provide learning experiences, which supplement those in the classroom; and to assist and encourage students to effectively utilize the knowledge, skills and abilities learned during their university careers.

Such services and activities may include providing information and guidance to students; assisting students to think through problems and select suitable solutions and courses of action; evaluating student needs and authorizing services; coordinating and administering programs, events, and projects; facilitating student involvement in campus life; advocating the needs of individual students and groups of students to university administrators, faculty and staff;

and providing support and assistance to students facing a variety of personal as well as institutional problems, questions and challenges. In addition, Student Services Professionals may serve as “working supervisors” or lead persons. Ability to communicate with an ethnically and culturally diverse campus community. Ability to follow all university policies, procedures, and guidelines including but not limited to safety, civility, information security, and non-discrimination policies and procedures.

Ability to contribute to a positive university experience for each and every student, and assist in achieving the university's commitment to a "vision of excellence."

• Student Services Professional I (A)
• Student Services Professional I (B)
• Student Services Professional II
• Student Services Professional III
• Student Services Professional IV

Student Services Professional I (A &

B)

• Working knowledge of the basic principles of individual and group behavior; research and observation techniques for the purpose of recording, classifying, and interpreting factual information; and the techniques and methods of interviewing.

Student Services Professional II

• General knowledge of the methods and problems of organizational and program management. Ability to interpret and apply program rules and regulations; use initiative and resourcefulness in planning work assignments and in implementing long-range program improvements; advise students individually and in groups on routine matters where required; and, rapidly acquire a general knowledge of the overall operation, functions and programs of the campus to which assigned.
  
  Demonstrated ability to make decisions and carry through actions having implications with regard to other program or service areas Services Office.

Student Services Professional III

• Thorough knowledge of the principles of individual and group behavior. General knowledge of the principles, practices and trends of the Student Services field as well as general knowledge of the policies, procedures, and practices of the program area to which assigned. Ability to analyze complex situations accurately and adopt effective courses of action; advise students individually and in groups on complex student-related matters;
  
  determine appropriate courses of action and proper…