Clinical Outreach Program Navigator For Adult Mental Health Services ASW AMFT APCC

Clinical Outreach Program Navigator For Adult Mental Health Services ASW AMFT APCC

Apply for the Clinical Outreach Program Navigator For Adult Mental Health Services ASW AMFT APCC role at Mental Health America of Los Angeles.

Mental Health America of Los Angeles (MHALA) has been a pioneer in mental health service, advocacy, innovation, and training for nearly a century. MHALA supports over 19,000 low‑income and no‑income individuals annually with integrated services, addressing mental and physical healthcare, homelessness and housing, supported employment, wellness, and financial services, with special programs for Veterans and transition‑age youth.

MHALA also provides training programs for those joining the behavioral health workforce and the broader community. The agency promotes a team‑oriented culture, offers opportunities for growth, and provides a competitive salary, full benefits package, employee assistance program, and generous paid time off.

• Hybrid work schedule
• Clinical supervision hours
• MHALA covering cost of important trainings and seminars, such as the 3‑day DMH sponsored Dialectical Behavior Therapy training
• Paid time off to attend trainings and to prepare for licensure exams

Program Navigator ASW / AMFT / APCC

35 hours per week / $34.00 per hour (Actual compensation determined by experience and factors permitted by law)

The Navigation Team responds to requests from the community and from other MHALA programs for mental health linkage and services. Referrals are made to programs within and external to the agency. Navigation staff provide intensive outreach to engage hard‑to‑reach individuals, seek new resources, and maintain positive relationships with referral sources.

• Through intensive community outreach, identify and assist people with mental illness in finding needed services to reach their goals.
• Make regular visits to community sites where people in need of services are known to be present.
• Respond promptly to outreach requests from referral sources.
• Maintain good communication with referral sources and referred members.
• Evaluate thoroughly people’s needs and make referrals to programs both within and outside MHALA’s system of care.
• Engage people in services and facilitate a smooth transition to referred programs.
• Provide psychiatric evaluation and assessment for program participants.
• Visit members in their residence, hospital, streets, etc. to provide ongoing linkage services.
• Transport members to resources, as needed.
• Maintain all records and documentation required for program compliance and accountability in accordance with MHALA standards.
• Provide coaching, counseling, mentoring, instruction, training, feedback, and positive reinforcement for members in areas such as grooming, hygiene, public transportation, and independent living skills.
• Practice motivational interviewing and harm reduction.
• Collaborate with MHALA co‑workers to ensure smooth and seamless delivery of comprehensive services to program members. Participate in staff and community meetings and in day‑to‑day program operations as needed.

• LCSW/LMFT/LPCC license preferred. Minimum 2 years of experience providing psychosocial rehabilitative services to a disabled population required.
• Excellent verbal and written communication skills; tact and diplomacy; strong relationship building.
• Outstanding team building and facilitation skills; ability to build consensus and seek input.
• Extensive experience working with individuals experiencing mental health needs, physical health problems, substance use problems, poverty, and homelessness.
• Knowledge and experience in the mental health field.
• Ability to handle complex crisis situations.
• Knowledge of community resources and experience building community relationships.
• Proficiency in computer applications such as Microsoft Word, Excel, and Outlook.
• Flexible work schedule to include some evenings or weekends when necessary.
• Driving with current class C driver’s license; vehicle for transportation; proof of valid automobile insurance; ability to be insured by MHALA’s liability insurance are conditions of employment.
• TB clearance and re‑testing every year are conditions of continued employment.
• COVID‑19 vaccinations or booster shots are not currently required; may become required in the future. Failure to abide by agency policy may result in termination of employment.
• Employment verification directly from three past employers within the most recent 7‑year period.

Entry level

Full‑time

Health Care Provider

Mental Health Care