Valet Attendant – Long Memorial Care - PT

Pay Competitive

Location:

Long Beach, California

Employment type:

Part-Time

At Towne Park, it’s more than a job, you can make an impact.

A career with us is rewarding in more ways than one.

As a hospitality services company, our commitment is to create smiles by delivering exceptional experiences. When you work with us, you have an opportunity to impact the millions of patients, visitors, and guests we proudly serve. Whether providing compassionate service that eases the anxiety of a patient and their family, creating a memorable experience for a guest in a new city, or helping a colleague, every day is a new opportunity to brighten someone else’s day and make an impact.

When we see a customer, a client, or one of our own team members smile, we know we made an impact. It’s why we do what we do.

Towne Park is a place where you can make a difference and create smiles every day.

We are America’s leading hospitality and healthcare services company, based in Conshohocken, PA. With over 13,500 part-time and full-time employees, we operate at more than 800 sites across 50 markets nationwide. In addition to flexible schedules, great earning potential, and growth opportunities, we offer our employees learning and development programs.

We’re looking for valet drivers with excellent people and communication skills, proficiency in English - both verbally and written - and the ability to perform physical activities such as running, lifting, and bending. A valid driver’s license is required.

As the valet driver, you will establish positive guest relationships through the consistent delivery of excellent customer service. More specifically, you will be responsible for parking and retrieving guest vehicles with high levels of effectiveness and efficiency. Valet drivers must possess the ability to work independently and in a team environment while observing safety precautions at all times. Your responsibilities will also include maintaining and cleaning equipment and the valet area to ensure a presentable and safe work environment.

Additional responsibilities may be assigned as needed.

• Full-time and part-time hourly positions available
• Flexible work schedules: days, evenings, overnight, and weekend shifts
• Cash tips - distributed daily
• Growth and career opportunities (we promote from within)

The Guest Service Associate is responsible for providing exceptional customer service to guests or patients in an attentive, friendly, and efficient manner. The Guest Service Associate is responsible for driving, parking, and retrieving guest vehicles in a prompt yet safe manner and assisting guests in and out of their vehicle during arrival and departure.

The hourly base pay range for this position is $15.50 per hour (plus tips if applicable).

In addition, Towne Park offers benefits, including health, dental, and vision insurance, 401(k), and paid leave (including PTO and parental leave) in accordance with our applicable plans and policies.

Guest Service

• Maintains pleasant, friendly, and professional demeanor with all customers, co-workers, and clients
• Acknowledges and greets customers within five feet with a professional and friendly demeanor
• Uses guest last names during interactions
• Uses salutation of the day and welcomes guests to the location
• Practices proper Towne Park phone etiquette
• Posts up in designated areas when not completing tasks
• Runs at top speed to park and retrieve vehicles and drives slowly and cautiously
• Assists guests with bell services and luggage storage as needed (when applicable)
• Opens all vehicle and property doors for guests
• Assists customers with directions, taxis, reservations, and other inquiries
• Provides customers with information about outlets, meeting rooms, and/or amenities of the facility as well as main attractions in the area
• Delivers messages, items, and/or guest amenities as requested
• Transport guests to appropriate places that are approved by the location (when applicable)
• Explains parking rates and retrieval procedures to guests upon arrival

Systems and Standards

• Completes…