Catering & Conference Services Manager

Catering & Conference Services Manager

Fairmont Breakers is a beloved feature of the Long Beach skyline, a historic landmark with a character and soul of its own. Originally opened in the roaring twenties as a lavish hotel on the waterfront, Breakers was a sought‑after destination for world‑famous stars. Following an extensive renovation, Fairmont Breakers returns as Long Beach’s only luxury hotel, restoring one of California’s most storied properties to its original grandeur.

It offers 185 boutique rooms and suites; a rooftop pool and terrace; an open‑air rooftop lounge with views of the Pacific; a blissful two‑story spa, wellness and fitness center; dining venues and bars including a live jazz club; and 10,000 square feet of indoor and outdoor function space.

• Prospect, solicit and nurture the social catering market from start to finish for our traditional event spaces.
• Conduct any/all site inspections as required.
• Organize convention booking, catering events and wedding files from date of departure and maintain accurate activities within files consistently.
• Obtain and confirm all event‑related information (meeting specifications, audio‑visual, rooming lists, technical needs, exhibit needs, food and beverage requirements, etc.) with clients, organize/distribute group resumes, conference agendas, event orders, floor plans, etc. to all operating partners accurately and in a timely manner.
• Drive function‑space optimization/maximization to ensure best utilization of space for guest experience and financial performance of the department.
• Initiate and follow up on billing procedures, ensuring deposits and/or credit applications are received within acceptable time frames.
• Conduct pre‑conference/event meetings with clients and pertinent departments to confirm all relevant details are communicated.
• Ensure guest/group experience while onsite through personal interaction and attendance at functions throughout the stay. Must be flexible to accommodate irregular and/or extended hours.
• Attend necessary meetings within hotel that affect/are affected by the Catering, Conference Services &/or Events department.
• Establish and maintain rapport with clients, prior to, during and post conference, exceeding their expectations and encouraging repeat business.
• Play an active role in local community through associations, memberships and involvement. Be an ambassador of the hotel within the local community.
• Additional responsibilities as outlined by Director.

• Relevant Catering & Conference Services experience within an upper‑upscale or luxury hotel and/or similar role.
• Computer literate in Microsoft Windows applications.
• Excellent communication skills, written and verbal.
• Strong leadership, excellent interpersonal skills and problem‑solving abilities.
• Highly responsible, reliable and ethical with a reputation for honesty and integrity.
• Results‑oriented and highly motivated self‑starter.
• Ability to focus attention on guest needs, remaining calm and courteous at all times.
• Ability to work days, nights and weekend; when necessary.

• Salary range: USD $75,000‑$85,000 gross per annum.
• Discounted hotel rooms and food & beverage rates to employees at our sister properties around the globe.
• We provide learning programs through our Academies to promote growth and development so that you can perform at your full potential.
• Opportunity to develop your talent and grow within your property and across the world!
• Ability to make a difference through our Corporate Social Responsibility activities, like Planet 21 and WATCH.

Accor is proud to be an Equal Opportunity Employer EOE/M/F/V/D.