Technical Writer Healthcare claims

Motocol is recruiting for our client.

Creates, writes, edits and publishes a variety of technical documentation including business and system requirements, user guides, application programming interfaces (APIs), system administration, installation and configuration guides, and training materials in support of ongoing product development activities. Works with application stakeholders to understand and document system behavior. Develops and standardizes best practices for Molina documentation format. Works well independently and in a team environment, and may function as a project leader.

Client prefers someone with a claims background so the terminology and jargon is not foreign but this is not a must have

Duties: high volume of document requests. Formatting and configuring the layout of claims billing documents.

Background:
Document types – Job Aides and training manuals, to Standard Operating Procedures (SOPs)

· Creates and maintains complex technical documentation for existing and new products and applications, in support of end users and other technical teams.

· Reviews documents and written external communication for format, consistency, and compliance with existing standards and procedures.

· Works with product and application stakeholders, including business user, product and enterprise architect, development, test, and deployment teams to understand and develop appropriate documentation.

· Promotes and helps develop a consistent style and format for technical documentation at Molina.

· Participates in or facilitates product definition, brainstorming, and problem-solving sessions with application teams.

· Influences internal customers to adapt to department documentation standards.

· Mentors and assists teammates regarding Molina style and format guidelines and application requirements and functionality. Knowledge/Skills/Abilities:

· Advanced proficiency with Microsoft Word

· Moderate proficiency with Microsoft PowerPoint, Excel and Visio

· Moderate proficiency with Adobe Acrobat and Snag-I

· Proficiency in training and in facilitating train the trainer learning sessions

· Basic knowledge of one or more programming languages

· Excellent verbal and written communication skills

· Ability to abide by Molina’s policies

· Ability to maintain attendance to support required quality and quantity of work.

· Maintain confidentiality and comply with Health Insurance Portability and Accountability Act (HIPAA)

· Ability to establish and maintain positive and effective work relationships with coworkers, clients, members, providers and customers Required

Education:

Bachelor’s Degree in a related field or equivalent experience

Required Experience:

· 0-2 years technical writing experience.

· Experience developing user and administrative documentation for ongoing product development team.

· Experience producing API documentation or programming guides.

· Familiar with concepts, best practices and standard procedures for technical writing.

· Knowledge or experience with training development and facilitation.

All your information will be kept confidential according to EEO guidelines.

6+ months

$25/hour

Candidate must be GC EAD, Green Card or US Citizen