Sr Business Analyst, Applied Intelligence

Founded in 1977 as the Senior Care Action Network, SCAN began with a simple but radical idea: that older adults deserve to stay healthy and independent. That belief was championed by a group of community activists we still honor today as the “12 Angry Seniors.” Their mission continues to guide everything we do.

Today, SCAN is a nonprofit health organization serving more than 500,000 people across Arizona, California, Nevada, New Mexico, Texas, and Washington, with over $8 billion in annual revenue. With nearly five decades of experience, we have built a distinctive, values-driven platform dedicated to improving care for older adults.

Our work spans Medicare Advantage, fully integrated care models, primary care, care for the most medically and socially complex populations, and next-generation care delivery models. Across all of this, we are united by a shared commitment: combining compassion with discipline, innovation with stewardship, and growth with integrity.

At SCAN, we believe scale should strengthen—not dilute—our mission. We are building the future of care for older adults, grounded in purpose, accountability, and respect for the people and communities we serve.

The Job The Senior Business Analyst serves as the critical link between business stakeholders and technical teams (development, data science, data warehouse and infrastructure) by translating prioritized business needs into detailed technical and data requirements for proposed analytic solutions. The individual acts as a trusted advisor to technical delivery teams, applying back-end data knowledge to ensure requirements are complete, feasible, and buildable, surfacing data quality, structure, and integration considerations early enough to prevent rework.

This role is dedicated to supporting our Operations (e.g., claim adjudication, payment integrity), Experience (e.g., member call center, digital and member portal teams, member experience), and Commercial (e.g., sales, marketing) teams, developing the domain depth in each area needed to translate business needs into technical designs that reflect how these teams' data and processes actually work. The Senior Business Analyst shapes business use cases into the detailed specifications, data mappings, and technical designs that delivery teams need to execute.

You Will Partners with business stakeholders, particularly in the Member Experience, Operations and Commercial functions to solve complex business problems by designing custom data and analytics solutions to support informed decision-making in pursuit of critical outcomes for SCAN Interprets and develops business requests into well-defined requirements and acceptance criteria, using sound business acumen and deep understanding of data and technical platforms within the context of the operating environment.

Collaborate with development teams and stakeholders to identify business needs, evaluate AI-driven and data analytics solutions, and recommend scalable technology approaches that align with business objectives, technical capabilities, and enterprise data strategy.

Responsible for exploratory data analysis, as well as creation of wireframes, mock-ups, and proofs of concept to ensure the scope of work presented to delivery teams will meet the needs of the business.

Develop and maintain actionable hybrid Functional Design Documents (FDDs)/Technical Design Documents (TDDs), and user stories to support solution delivery, while serving as the primary liaison between business stakeholders and technical teams to clarify requirements, define business rules, and facilitate issue resolution throughout the development lifecycle.

Collaborate with development teams and stakeholders to identify business needs, evaluate AI-driven and data…