IT Security Operations Lead

Join our team at the California State University, Office of the Chancellor, and make a difference in providing access to higher education. We are currently seeking experienced candidates for the position of IT Security Operations Lead. The CSU Chancellor's Office, located on the waterfront adjacent to the Aquarium of the Pacific in downtown Long Beach, is the headquarters for the nation's largest and most diverse system of higher education.

The CSU Chancellor's Office offers a premium benefit package that includes outstanding health, and dental plans; a fee waiver education program; membership in the California Public Employees Retirement System (PERS); and 15 paid holidays a year.

The anticipated salary hiring range is up to $127,332 per year, commensurate with qualifications and experience.

Flexibility to telecommute two days a week, with three days on-site at the main headquarters in Long Beach, California.

• Comprehensive Health, Dental, and Vision Benefits
• 15 paid holidays a year
• Tuition waiver education program (also applies to eligible family members)
• Membership in the California Public Employees Retirement System (PERS)

More details here:
Comprehensive Benefits Package

Information Security Analyst III

CSU Classification Salary Range: $87,408 - $127,332 per year (Step 1 - Step 20);
Step placement will be determined based on relevant qualifications and professional experience. Step placement upon appointment is not expected to exceed Step 20 ($127,332 per year). Future increases, including step advancement, are subject to contract negotiations.

The California State University, Office of the Chancellor, is seeking an IT Security Operations Lead to lead operational coordination of security operations capability supporting the 22 CSU campuses and the Chancellor’s Office, ensuring services meet defined expectations for quality, consistency, and responsiveness. The role operates in a federated environment where campuses maintain responsibility for local systems and operations and focuses on coordinating and aligning incident response activities across vendors and campus teams.

This position leads systemwide incident coordination for high‑criticality and multi‑campus events while maintaining operational readiness through established workflows, escalation procedures, and continuous improvement of response practices, with the goal of enabling effective, timely response and reducing the frequency and impact of systemwide security incidents.

Under the general direction of the Cyber Fusion Center Director, the IT Security Operations Lead will:

• Monitor and evaluate day-to-day vendor-delivered security operations, ensuring services meet expectations for alert handling, investigation quality, escalation, responsiveness, and consistency.
• Apply and refine incident severity criteria and escalation thresholds based on operational experience, improving the consistency of incident classification and response.
• Review vendor SOC performance and service quality, identify gaps or recurring issues, and work with the vendor and CSU stakeholders to address them.
• Serve as incident commander for high‑criticality and multi‑campus security incidents, leading response across vendor SOC teams, campus security personnel, and other stakeholders to support timely investigation, containment, communication, recovery, and escalation.
• Develop and maintain incident response playbooks, escalation procedures, and coordination workflows used by vendor and campus teams.
• Facilitate post‑incident reviews for significant security events, identify operational and coordination gaps, and ensure agreed…