Sample Coordinator

JOB REQUIREMENTS RESPONSIBILITIES:

Process daily samples, prototype and literature requests from customers and Omya's Sales Department, including receiving, documenting, ordering and shipping.

Effectively communicate with customers and members of Omya's Sales Department when shipments are processed, ordered, backordered or shipped.

Email order status to the corresponding requesting party, on a regular basis.

Ensure timely delivery of samples to customers.

Maintain sample and literature room stocked and reorder inventory, as needed.

Assist Omya's application lab with ordering sample ingredients.

Assist in trade show coordination, including but, not limited to communication with Omya's Sales Department on what materials are needed and shipment of materials, etc.

File paperwork, such as customer's purchasing orders, certificates of analysis, etc.

Maintain integrity and accuracy of sample database.

Maintain the sample area in a safe, orderly and neat fashion.

Troubleshoot problems on a regular basis.

Other duties as assigned.

Education High school diploma and relevant background.

Experience Entry level.

Experience in inventory management a plus.

Knowledge and skills

Strong attention to detail and data accuracy.

Good organizational and time management skills.

Ability to prioritize tasks independently.

Good communication skills with internal and external stakeholders.

Willingness to learn and contribute to continuous improvement.

Other requirements

Excellent command of both oral and written local language, basic to good English is a minimum. Additional language skills are beneficial.

Pay range: $22 - $26 hourly