Manager, Quality Assurance

Job-:
Quality

Location:

Long Beach, CA, United States Workplace:
On-site

Schedule:

Full time Posted:
The Manager, Quality Assurance for DENSO Products and Services Americas, Inc. will direct a multidisciplinary team of Quality Engineers, Technicians, and Inspectors within the DPAM-1354-20 Quality department. This role ensures product integrity through ISIR reviews, tear‑down analysis, receiving inspections, field claim monitoring, changepoint management and supplier coordination, while managing cost charge‑backs and driving continuous improvement initiatives. The Quality Assurance Manager will lead DENSO's Quality Control (QC) Group.

The QC Group safeguards DENSO's quality through inspection of incoming products, monitoring field issues and working with suppliers to quick address problems. QC Manager will also run DENSO's Quality Lab Operations.

Essential Duties and responsibilities:

Manages, develops and maintains Supplier Quality and pertinent ISO standards.

Maintains relationships and directly interacts with suppliers to address and resolve quality issues,including traveling to the supplier’s location as necessary to audit their processes to ensureDENSO quality standards are met, document and facilitate improvement measures, facilitate the closure of issues and emphasize the DENSO quality image.

Develops and manages the process to establish and approve new suppliers; including, but not limited to, review and assessment of readiness (SRR), assuring education and training onDENSO quality standards, and the resolution of any issues.

Coordinates and collaborates with Procurement, Engineering, Receiving, Repack and Packaging departments on internal and supplier quality issues and makes decisions towards resolution.

Collaborates with senior management to develop goals, objectives and measures for assigned area in light of overall department, division and organization strategy. Responsible, along with senior management, for the development of short-and-long range plans for assigned area.

Plans, assigns, schedules, direct, reviews and approves completed work by the quality engineering staff. Supports supplier quality associates in meeting customer requirements.

Assists in the development of and monitors the budget for assigned area. Provides input into staffing proposals.

Performs Human Resources activities including tracking of time and attendance, associate counseling, scheduling, evaluating work performance and assists in skill development.

Fosters high morale and teamwork by supporting the activities of subordinates through daily interaction and one on one contact. Coaches, teaches and develops engineering staff to increase core competencies within the engineering department.

Performs other duties as assigned.

Qualifications:

Bachelor's degree in electrical engineering, mechanical or related field Previous automotive experience preferred Strong knowledge of engineering theories, processes and terms

Strong knowledge of ISO and other quality standards

Excellent written and verbal communication skills. Must be a skillful presenter that can interpret information based on a general knowledge of the organization, its products and procedures, and provide an independent explanation and discussion based on the technical or complex nature ofthe materials being discussed

Excellent customer service skills with an ability to approach every business relationship partnership

Excellent negotiation skills. Ability to resolve difficult or complicated situations that are often sensitive in nature. Recognizes and applies subtle cues in anticipating customers’ needs and potential next steps. Takes strong stand without indicating disrespect and seeks positive outcomes

Advanced level of experience using Microsoft Word, PowerPoint and Excel…