Sales Bdc Agent

Sales BDC Representative

Harbor Chevrolet & Harbor Hyundai – Long Beach, CA
High Earning Potential for Top Performers

Harbor Auto Group is seeking a motivated and detail-oriented Sales BDC Agent to join our team in Long Beach, CA. This role plays a crucial part in driving customer engagement and supporting our sales department by efficiently managing customer inquiries and coordinating appointments.

• Respond promptly and professionally to incoming sales leads via phone, email, and other communication channels.
• Schedule and confirm appointments between potential customers and the sales team.
• Maintain accurate records of customer interactions and sales activities using CRM software.
• Follow up with prospects to ensure a positive customer experience and increase conversion rates.
• Collaborate closely with the sales team to understand inventory and promotional offers.
• Handle administrative tasks to support the overall efficiency of the sales department.

• Proven experience in a customer service or sales support role, preferably in the automotive industry.
• Excellent verbal and written communication skills.
• Strong organizational abilities and attention to detail.
• Proficiency with CRM software and Microsoft Office Suite.
• Ability to work collaboratively in a fast‑paced, team‑oriented environment.
• Self‑motivated with a commitment to delivering exceptional customer service.

• Competitive monthly compensation ranging from $4,500 to $9,000, paid semi‑monthly.
• Opportunities for professional growth and development within Harbor Auto Group.
• Supportive work environment with dedicated team members.
• Comprehensive benefits package (details provided upon hire).

Harbor Auto Group is a respected automotive dealership located in Long Beach, CA, known for its commitment to exceptional customer service and quality vehicles. We pride ourselves on our professional team and dedication to creating a welcoming environment for both customers and employees alike.

Join Harbor Auto Group as a Sales BDC Agent in Long Beach, CA, where you will play a crucial role in driving sales growth and enhancing customer engagement. This position offers a competitive monthly compensation ranging from $4,500.00 to $9,000.00, paid semi‑monthly.

• Respond promptly and professionally to incoming sales inquiries via phone, email, and online platforms.
• Manage and nurture leads to convert prospects into qualified opportunities for the sales team.
• Schedule appointments and follow‑up calls to ensure a seamless customer experience.
• Maintain accurate and up‑to‑date records in the customer relationship management (CRM) system.
• Collaborate closely with sales representatives and management to meet and exceed performance targets.
• Provide exceptional customer service and address customer concerns with professionalism and efficiency.

• Proven experience in sales support, customer service, or a related role, preferably in the automotive industry.
• Excellent communication skills, both written and verbal.
• Strong organizational skills and attention to detail.
• Ability to work independently and as part of a dynamic team.
• Familiarity with CRM software and Microsoft Office suite.
• High school diploma or equivalent; additional education or certifications in sales or customer service are a plus.

• Competitive compensation paid semi‑monthly.
• Opportunities for professional growth and advancement within the company.
• Supportive and collaborative work environment.
• Comprehensive training and ongoing development programs.
• Employee discounts on vehicles and services.

Harbor Auto Group is a leading automotive dealership committed to providing exceptional customer experiences. Located in Long Beach, CA, we pride ourselves on our dedicated team, extensive vehicle selection, and a passion for helping clients find the perfect vehicle to meet their needs. Join us and become a part of a company that values integrity, innovation, and customer satisfaction.

Harbor Chevrolet and Harbor Hyundai are seeking motivated, competitive, and customer‑focused Sales BDC Representatives to join our growing team. This role is…