Case Manager II
Listed on 2025-12-03
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Social Work
Mental Health, Family Advocacy & Support Services, Community Worker
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Case Manager II
Long Beach, CA | Full-Time | Non-Exempt $23.08 - $25.00
Description
Case Manager II
Long Beach, CA | Full-Time | Non-Exempt $23.08 - $25.00
Are you a compassionate, solutions-oriented professional with a bachelor’s degree in social work, psychology, counseling or a related field? Do you thrive in a collaborative, fast-paced environment where your clinical insight and case management expertise can make a meaningful impact?
U.S. VETS —the nation’s largest nonprofit dedicated to ending veteran homelessness—is hiring a Case Manager II to provide comprehensive support to veterans overcoming housing instability, trauma, mental health challenges, and other barriers to long-term stability.
What You’ll Do
As a Case Manager II, you will provide trauma-informed, strengths-based case management to veterans
Responsibilities include:
- Conduct thorough client assessments and develop individualized service plans (IAPs) addressing housing, employment, education, recovery, legal, financial, medical, and mental health needs.
- Coordinate and monitor services with the VA, landlords, employers, treatment providers, and community resources to help clients meet their goals.
- Provide regular one-on-one meetings with clients and conduct home visits (project-based and scattered-site housing).
- Conduct home visits at project-based units or scattered sites to ensure health and welfare of clients
- Transport clients in company vehicles to appointments, interviews, court appearances and other meetings as needed.
- Facilitate life skills groups and/or therapeutic groups tailored to specialized veteran populations (e.g., female veterans, justice-involved veterans, families with children).
- Assist with crisis intervention, urgent client matters, and after-hours support as needed.
- Document all services and critical incident reports in a timely and professional fashion using MCR, and other electronic client record systems.
- Conduct random drug and alcohol screenings and ensure compliance with program rules and service plans.
- Support reporting, audits, and file reviews in collaboration with the Program Coordinator and Director of Behavioral Health.
This role may be assigned to one or more of the following programs:
- Transitional Housing :
Help veterans prepare for and transition into permanent housing. - SSVF (Supportive Services for Veteran Families) :
Deliver rapid rehousing and homelessness prevention services. - Permanent Housing (HUD-VASH, etc.) :
Focus on housing stabilization and long-term support. - Workforce Development :
Assist clients with employment plans, resumes, and job readiness. - Justice-Involved Veterans :
Provide pre-release and post-release support for veterans exiting incarceration. - Aftercare and Counseling Services :
Offer ongoing case management and facilitate group or individual therapy (if licensed or certified).
- Mission-Driven – You are passionate about serving veterans and making a difference.
- Experienced – You have a solid foundation in case management, ideally with at-risk populations such as those experiencing homelessness, mental health disorders, or substance use.
- Organized & Adaptable – You can juggle multiple priorities, stay on top of documentation, and thrive in a team-based culture.
- Team-Oriented – You’re ready to support peers, collaborate across service team, and help elevate program quality.
Required Qualifications
- Bachelor’s degree in social work, psychology, counseling, or related field
- At least two years of work experience in case management or other roles in the social services arena
- Ability to pass background checks if assigned to programs involving incarcerated or recently released clients
- Strong communication, documentation, and organizational skills
- Proficiency in Microsoft Office and electronic records systems
- Valid and current driver’s license with clean driving record to meet company insurance requirements; ability to complete and pass a driver training…
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