Peer Supporter, Peer Respite; Day Shift

Peer Supporter, Hacienda of Hope (Dayshift)

Location: Hacienda of Hope, Long Beach

Hours: Monday through Friday 9:00 am—5:00 pm (shifts may include evenings, nights, weekends, holidays)

Pay Range: $47,125—$65,975

FLSA Status: Non‑exempt, Full‑time 36.25 hr. Monday‑Friday (some weekends)

Reports to: Program Manager

Works under general supervision of the Program Manager and/or Program Director. Provides peer‑to‑peer support, self‑help services, and information to guests. Reserved for individuals who self‑identify as having lived experience in the mental health system.

• Provide hands‑on life coaching, training, mentoring, and support for clients, including basic daily living skills (hygiene, meal prep, home care, medication management, public transportation).
• Serve as a bridging service for clients transitioning to or from other programs, empowering them to access health, housing, substance use, and mental health resources.
• Facilitate outreach and engagement, linking guests to community resources and informing community agencies of program services.
• Collaborate with the multidisciplinary team to develop Wellness Service Plans containing peer‑support or self‑help linkages; strategize outreach for isolated clients.
• Model self‑advocacy and provide supportive assistance to help guests obtain and maintain housing, health benefits, and other entitlements.
• Lead research, planning, coordination, and facilitation of structured workshops, peer‑support and self‑help groups, wellness activities, employment or education support, recreation, and social outings aligned with client interests.
• Conduct intake assessments and registration for guests, inform them of house rules, and ensure policy adherence.
• Screen potential guests for admission eligibility.
• Document peer‑support services with COS billing notes.
• Maintain accurate and timely documentation for service delivery.
• Create a culturally diverse, respectful, and supportive environment that accepts differences in gender, ethnicity, culture, sexuality, race, language, religion, age, disability, family composition, and socio‑economic status.
• Perform daily cleaning duties (sweeping, mopping, dishwashing, vacuuming, bathroom cleaning) to keep the environment positive and cooperative.
• Communicate professionally and respectfully with staff, guests, community partners, and outside agencies to foster effective teamwork.
• Participate in required training, meetings, and community life to ensure seamless service delivery.
• Other duties as assigned by the Program Manager.
• Model PRPSN’s approach, mission, and core values in all communication and correspondence.

• Demonstrated experience in peer support, peer advocacy, or self‑help;
  Peer Advocate Certificate required or must be obtained within six months.
• Experience establishing and maintaining collaborative professional relationships.
• Flexibility and availability to work at both respite locations as needed.
• Adaptability to diverse work environments and team settings.
• Reliable transportation;
  Class C driver’s license; personal vehicle insurance proof (30 k/60 k liability) upon hire and ongoing.
• Strong communication and interpersonal skills to collaborate across multiple sites.
• Reliable attendance and punctuality.
• Commitment to quality support and professionalism across locations.
• Proficiency in English and Spanish (speaking, reading, writing).
• Basic computer and Microsoft Office skills.
• Knowledge or rapid acquisition of local community resources.
• Ability to shift between evening, night, weekend, and holiday schedules.
• Physical ability to bend, stoop, lift/push up to 25 lbs, and stand/move intermittently throughout the workday.

Must be able to bend, stoop, lift and push up to 25 lbs, stand, and move repeatedly during the workday.

• Choice of two HMO plans, plus dental and vision coverage.
• 11 holidays, 2 weeks of sick time, 2 weeks of vacation, and 2 personal days per full‑time employee.
• Volunteer 403(b) retirement plan.
• Employee Assistance Program (EAP) available 24/7.