Peer Supporter, Hacienda of Hope; All Shifts

Peer Supporter, Hacienda of Hope (All Shifts)

Location: Hacienda of Hope, Long Beach

Hours: Varies: 8:00am-4:00pm, 4:00pm-12:00am, 12:00am-8:00am (Shifts will vary; evenings, nights, weekends, holidays)

Pay Range: $47,125- $65,975

FLSA Status: Non-exempt, Full-Time 36.25 hours Monday
-Friday - some weekends

Reports to: Program Manager

Summary: Works under general supervision of Program Manager and/or Program Director. Works with guests to provide information, peer-to-p…

Essential Duties and Responsibilities: Please note that the duties may vary depending on department size, organizational structure and/or geographic location. Works actively within a multi-disciplinary team environment to develop and deliver peer-to-peer and self-help opportunities and services for clients/guest as identified. Link potential and current guests to community resources, ensure participants are registered, perform cleaning responsibilities, complete registration paperwork, complete daily COS billing notes, and facilitate self-help workshops or groups as needed or requested.

Work activities may include any or all of the following:

Provide hands‑on Life coaching to train, mentor, and support clients.

Provide hands‑on “life coaching” to train, mentor, and support clients with the acquisition of basic skills in activities of daily living (hygiene, meal preparation, home care, medication management, other self‑care, public transportation access/travel training etc.)

Provide bridging services to clients in transition from or to other programs including community residence or hospitals. Empower clients by building awareness of specialty services including health, mental health, housing and substance use.

Provide outreach and engagement services to link guest to community resources and inform agencies in the community about the program services.

Participation with the team members to assist in the development of a Wellness Service Plan (s) for clients, especially those plans that will contain involvement with a peer-support or self‑help linkage component. Works actively with the team members to develop strategies for outreach to clients who tend to isolate themselves.

Provide supportive assistance to, and the modeling of self‑advocacy with the guest to help/him/her obtain and keep housing, health care benefits, SSI entitlements, etc.

Provide supportive assistance to, and the modeling of self‑advocacy with the guest to help him/her research and access needed and desired community resources.

Research, develop, plan, coordinate and/or offer structured workshops, peer support and self‑help groups, wellness activities, employment or education support activities, recreation activities and/or social outings that reflect the client’s needs, interests and desires. Coaches and supports peer clients/guest to research, offer, plan and lead these activities for themselves and others.

Perform intake assessments and registration for guest who enter program. Interview guest to inform them of house rules and ensure adherence to policies and participation of those guidelines.

Screen potential guest to determine if they meet the qualifications and criteria for admittance into the program.

Perform COS billing notes to document peer support services that are provided to guest.

Ensure participants are registered and proper documentation are submitted in a timely manner to ensure service and program delivery.

Be supportive and contribute to a culturally diverse and sensitive environment. Maintain an open and cooperative approach. Provide an environment of acceptance that supports and respects people of different gender, ethnicities, cultural values, sexual orientation, race, language, religion, age, disability, family composition and socio‑economic…