Senior Manager - Software Engineering

Join Salesforce as a remote Senior Manager based in San Francisco, leading the Reliability Engineering team that runs our multi-cloud compute platform. Your team keeps Kubernetes, Service Mesh, Ingress Gateway, and Identity services secure and highly available across more than 1,000 clusters on AWS, Alibaba Cloud, and Google Cloud.

• Lead, coach, and grow a team of platform engineers, building a culture of ownership, accountability, and continuous improvement.
• Set the technical vision and roadmap for the next generation of Service Mesh and Identity, and keep the platform reliable, observable, and self-healing at fleet scale.
• Partner with architects, product owners, and engineering leaders to deliver features and spot issues before they affect customers.
• Develop each engineer's ability to work in an AI-augmented environment, own how AI tools fit into the team's daily development cycle, and guard architectural integrity, security, and technical standards as AI-generated code increases.

• You have 10+ years of software engineering experience, including 3+ years managing engineering teams, with hands‑on depth in Kubernetes, service mesh, networking (DNS, TLS, HTTP proxies), and a major public cloud.
• You use AI development tools hands‑on, and you have the technical depth to judge the architecture and quality of AI-generated output.
• You assess candidates on their ability to write effective prompts, evaluate AI outputs, and orchestrate multi-agent workflows, in addition to core technical skills.
• A related technical degree required.

• You have programming experience in Go or Python.
• You have used infrastructure-as-code and delivery tools such as Terraform and Argo.
• You have used observability tools such as Prometheus, Grafana, Splunk, or Elasticsearch.
• You have experience building AI multi-agent or retrieval-augmented generation systems, or leading open-source contribution strategy.