Retail Team Leader

Retail Team Leader – Tender Group Srl

We are looking for hard‑working individuals who are enthusiastic, enjoy a challenge, and put our members at the heart of everything we do. In this role, you will work as part of a team within a busy, retail environment.

Company Shop Group (CSG), part of Biffa, is the largest commercial redistributor of surplus food and household products in the UK. We enable some of the biggest retailers, manufacturers, food service and logistics providers to unlock value from surplus stock, which may have otherwise gone to waste. The surplus we handle is redistributed through our Company Shop stores and our award‑winning social enterprise Community Shop where we build stronger individuals and more confident communities.

Working with our partners, we deliver an incredible impact and we’re proud to be a good business doing good. We believe different ideas, perspectives and backgrounds are key to developing a creative and effective working environment, which is why we champion diversity and equality at every turn.

Location:

Company Shop Long Eaton Unit 1, Westgate Retail Park, Long Eaton, NG10 1EQ

Rate of pay: £12.95 per hour, paid every 4 weeks

Shifts/Hours – Working 20 hours each week on a rota basis. Shifts will be scheduled between 6:00 am–10:00 pm from Monday to Friday, between 6:00 am and 9:00 pm on Saturday, and between 7:00 am and 9:00 pm on Sunday.

Successfully required to work evenings, weekends and bank holidays.

We consistently deliver great member service by truly putting our members at the heart of what we do, focusing on the store standards. You will assist the section leader in coordinating the team of colleagues to consistently deliver outstanding performance, excellent store standards and who demonstrate an uncompromising view on the service we provide to members. Support the section leader to deliver the day‑to‑day operation of the department through routine processes and practices.

Our stores are successful when we are all in it together and deliver a great experience for our members.

• Effectively communicate with and coordinate the team of departmental colleagues to consistently deliver an excellent department.
• Ensure standards remain high and continually look for ways to improve.
• Ensure all Health, Safety & Environmental policies and practices are upheld and encourage the team to promote a culture of good HSE practice.
• Continuously review waste within your department and seek solutions to reduce wastage where possible.
• Lead daily huddles, ensuring all tasks set are completed efficiently by team members.
• Develop plans for colleagues, making recommendations and coaching rising stars.
• Create an engaging department where colleagues are trusted by our members and are aware that they are at the heart of everything we do.
• Ensure our colleagues uphold our culture and deliver an exceptional member experience.
• Perform any additional departmental tasks as and when required.

• Lead by example and uphold Company Shop Group values at all times.
• Build and maintain effective working relationships.
• Plan and organise workloads effectively.
• Work to strict deadlines.
• Show a desire to develop and progress within your role.
• Commit to your own personal development and continued learning.
• Be flexible and adaptable to support the needs of the business.

• Free membership to Company Shop for you and 10 nominees.
• Annual flu injections, high street & leisure vouchers, and on‑site parking.
• Free tea & coffee, and Free Fruit Friday.
• Employee Assistance Programme (Grocery Aid).
• Eligible for Costco membership, Cycle 2 Work, and UK Fuel card discounts.
• Contributory pension scheme with death‑in‑service benefit.

Don't miss this opportunity to be a part of something extraordinary. Apply now and join us to create a better world for people and the planet. Apply now and be part of a business that's making a real difference.