Accounts Receivable & Collections Lead

Accounts Receivable & Collections Lead at NG Companies

NG Companies is a growing, multi‑state leader in Hydro‑Excavation and Utility Locating services. Our teams are dedicated to delivering safe, accurate, and efficient solutions for underground utility detection and excavation. We also leverage Net Suite as our ERP platform to support seamless financial and operational performance across the organization.

We are looking for an Accounts Receivable & Collections Lead who will oversee the full lifecycle of customer invoicing, accounts receivable management, cash application, and collections. This role ensures timely, accurate billing and drives consistent reduction in DSO through proactive follow‑up, root‑cause resolution, and partnership with operations, project managers, and customers.

• Manage the end‑to‑end AR process including invoicing, payment posting, account reconciliation, and aging reviews.
• Review daily/weekly AR aging reports; identify and escalate high‑risk accounts.
• Ensure accuracy of invoices, rate tables, project billing milestones, unitized billing, and supporting documentation.
• Coordinate with Operations and Area Managers to resolve discrepancies or billing conflicts.
• Maintain customer account setups, credit memos, adjustments, and write‑off documentation in accordance with company policy.
• Lead proactive collections efforts across all markets to reduce outstanding receivables and achieve company DSO targets.
• Build and maintain professional communication with customers regarding balances, invoice status, and payment arrangements.
• Recommend credit holds, payment plans, and escalation strategies for delinquent customers.
• Prepare and deliver weekly collections updates for management, including market‑level trends and root‑cause analysis (e.g., late timesheets, missing job data, disputed invoices).
• Partner with legal or third‑party agencies when necessary, ensuring compliance with company standards and state/federal regulations.
• Collaborate with Operations, Project Managers, HR/Payroll, and Accounting to streamline billing inputs (timesheets, job costing, POs, ticketing, documentation).
• Identify recurring issues that cause billing delays or disputes and drive corrective action with the appropriate department.
• Support automation initiatives in Net Suite, including reminders, dashboards, and AR workflows.
• Assist in creating SOPs for billing, collections, and cash‑application processes.
• Oversee customer payments, lockbox receipts, ACH postings, and reconciliation of unapplied cash.
• Ensure compliance with internal controls for cash handling and AR adjustments.
• Prepare monthly AR reporting for financial close, including aging summaries, risk classifications, and reserve recommendations.
• Coordinate with the Controller and CFO on strategic AR initiatives, customer credit policies, and forecasting impacts.
• Foster a culture of accuracy, accountability, and urgency within the AR function.

• 5+ years of accounts receivable, billing, or collections experience within field services or the construction industry.
• Strong understanding of AR principles and job‑costing workflows.
• Proficiency with Net Suite or comparable ERP systems.
• Excellent communication and professional customer‑facing skills.
• Strong analytical, reconciliation, and problem‑solving capabilities.
• High attention to detail in a fast‑paced work environment.

• Prior leadership or team‑lead experience.
• Familiarity with lien rights, utility billing, or contract billing structures.
• Experience with workflow automation and dashboard reporting.

• Pay Type:
  
  Salary
• Pay Range: $65,000 to $80,000 per year, based on qualifications and experience.

• Paid Time Off
• Paid Holidays
• 401(k) Plan with Company Match
• Medical, Dental, and Vision Insurance
• Employee Assistance Program

Mid‑Senior level

Full‑time

Accounting / Auditing and Finance

Construction