Software Architect, AI Engineer

About Us

Intrado is dedicated to saving lives and protecting communities, helping them prepare for, respond to, and recover from critical events.

Our cutting-edge company strives to become the most trusted, data-centric emergency services partner by uniting fragmented communications into actionable intelligence for first responders. At Intrado, all of our work truly matters.

We are seeking a visionary and hands‑on Software Architect to lead the design and development of scalable, high‑performance software solutions. This role is ideal for someone who thrives in a fast‑paced environment and is passionate about turning ideas into working prototypes. The Software Architect will play a critical role in shaping our technology strategy, with a strong focus on developing proof of concepts (PoCs) to validate new technologies, architectures, and approaches.

• Design and Prototype Solutions: Lead the development of proof of concepts to explore new technologies, frameworks, and architectural patterns. Rapidly build prototypes to validate feasibility and inform strategic decisions.
• Architectural Leadership: Define and communicate architectural vision and strategy across engineering and product management teams. Ensure alignment with business goals and technical requirements.
• Technology Evaluation: Research emerging technologies and assess their potential impact. Use PoCs to evaluate and recommend tools, platforms, and methodologies.
• Collaboration: Work closely with product managers, developers, and stakeholders to understand requirements and translate them into scalable architectural designs.
• Documentation: Create clear and comprehensive architectural documentation, including diagrams, decision records, and PoC outcomes.
• Mentorship: Provide technical guidance and mentorship to development teams, fostering best practices in software design and development.
• Quality and Performance: Ensure architectural solutions meet performance, scalability, security, and maintainability standards.
• Continuous Improvement: Iterate on PoCs based on feedback and evolving requirements. Promote a culture of experimentation and innovation.

• Bachelor's or Master’s degree in Computer Science, Engineering, or related field.
  • Equivalent work experience in a similar position may be substituted for educational requirements.
• 8+ years of software development experience, with 3+ years in an architectural role.
• Proven experience in designing and building PoCs for complex systems.
• Strong knowledge of cloud platforms (e.g., AWS, Azure, GCP), microservices, APIs, and modern development frameworks.
• Excellent communication and presentation skills.
• Ability to work independently and collaboratively in a cross‑functional team environment.

• Strong understanding of AI technologies including machine learning, deep learning, NLP, and computer vision preferred.
• 1+ year experience integrating AI/ML solutions into products
• Experience with Dev Ops practices and CI/CD pipelines.
• Familiarity with containerization (Docker, Kubernetes).
• Knowledge of data architecture and machine learning concepts.
• Agile/Scrum experience.

Want to love where you work? At Intrado, we offer a comprehensive benefits package that includes what you’d expect (medical, dental, vision, life and disability coverage, paid time off, a 401(k) retirement plan with company match and flexible spending accounts), and several that go above and beyond– tuition reimbursement, paid parental leave, access to a robust library of personal and professional training resources, employee discounts, critical illness, hospital indemnity, access to legal support, pet insurance, identity theft protection, an EAP (Employee Assistance Program) that includes free mental health resources/support, and more!

Apply today to join us in work worth doing
!

The starting salary is anticipated between $90,000 and $140,000 to start and will be commensurate with experience.

Intrado is an Equal Opportunity Employer – Veterans/Disabled and Other Protected Categories. Our Company welcomes and encourages applications of individuals with disabilities. Accommodations are available on request for candidates taking part in all aspects of the selection process. Intrado maintains a Drug Free Workplace.