Manufacturing Supervisor - Night Shift

Every Sticker Has a Story. Sticker Giant is an eCommerce business that provides custom stickers and labels to enable our customers to tell their story. Our mission is to offer the fastest delivery, excellent customer service, and the highest quality product within the industry. We are guided by our values:
Customer Focus, Growth Mindset, Trust, and Accountability. We value and embrace the diversity of identities, experiences, thoughts, needs, and approaches. We communicate frequently and transparently, which allows our employees to see, experience, and take ownership of our shared success together.

The Manufacturing Supervisor, Night Shift, coordinates all manufacturing floor activities for the D crew, ensuring operations run safely, smoothly and efficiently throughout your assigned overnight shift. As the senior leader on site during night hours, you hold the authority and judgment to make real-time decisions on staffing, safety, quality and equipment issues. You will organize and oversee the talented team of leads, operators and floor associates to achieve optimal workflow, and advise floor leads on best practices and daily output.

You are committed to upholding all Sticker Giant values, policies and procedures, and you are quick to respond when your direct reports are misaligned with company goals, policies and values. You are passionate about process improvement, increasing efficiency, and growing and recognizing individual team members. You are the eyes and ears of the team overnight and remain committed to removing obstacles to drive great team performance.

ESSENTIAL DUTIES & RESPONSIBILITIES

• Lead and oversee all manufacturing floor leads, operators and associates assigned to your crew
• Coordinate crew assignments and daily workflow; assign responsibilities and adjust staffing to meet production priorities
• Lead area specific stand-ups (Tool Box Meetings) at the start of each shift
• Participate in Safety Team meetings
• Oversee quality standards and the overall quality process for products and people processes; verify crew output meets QA/QC specifications and process documents
• Maintain a high degree of visibility, access and open communication with all team members
• Prioritize important issues and collaborate with department leadership on solutions related to workflows, processes, product quality and personnel
• Support the development of each team member through training, coaching and mentoring
• Listen, reflect, and respond to team member issues in a timely, forthright and thoughtful manner
• Keep timely and detailed documentation for all Giants, including attendance, performance management, career planning and corrective action
• Make or recommend decisions on hiring, discipline, promotion and performance ratings for crew members
• Ensure compliance with safety and professional standards throughout the SG campus; enforce safety guidelines and company standards
• Consistently evaluate operation stations and identify efficiency improvements, monitoring progress closely
• Set daily, weekly and monthly goals and communicate them to the crew
• Ensure scheduled and preventive maintenance is completed or properly handed off
• Oversee training of new employees on safe machine operation and procedures
• Ensure procedures and policies are understood and followed across the crew

NIGHT SHIFT RESPONSIBILITIES

• Serve as the senior on-site leader during night hours, with authority to make operational decisions without real-time management input
• Respond to and manage emergencies, safety incidents and injuries, including initiating first response, documentation and required notifications per company escalation procedures
• Manage call-outs, absences and coverage gaps; reassign crew and make staffing decisions to maintain production
• Escalate equipment failures to on-call maintenance and make decisions on running, adjusting or stopping lines
• Make quality hold and release decisions within established authority and document them for day leadership
• Secure the facility and follow site security protocols during overnight operations

SHIFT HANDOFF & CONTINUITY

• Use the 30-minute shift overlap to conduct a structured handoff with the incoming supervisor, covering open orders, quality holds, equipment status, safety incidents and staffing
• Complete an end-of-shift report documenting production results, downtime, issues and actions taken
• Coordinate with the supervisor of the opposite crew on the same shift to maintain consistent standards, practices and expectations across the rotation
• Other…