Lead Risk Program Manager

Position: Lead Risk Program Manager at Mercury
Join Mercury as a Lead Risk Program Manager, focusing on Bank Charter Readiness and continuous improvement. Leverage your expertise in fraud, compliance, and operations to enhance risk management.

This program management role spans across Fraud, Disputes, and Risk User Experience. You will be responsible for building Bank Charter Readiness programs and fostering an audit-ready environment for seamless regulatory interactions. Your analytical skills will drive performance through data insights across multiple teams.

Key Responsibilities:

• Build Bank Charter Readiness programs from concept to execution

• Conduct Operational Quality and Monthly Reviews for Fraud and Disputes

• Track operational health metrics, including OKRs, for decision-making

• Deliver comprehensive reporting dashboards for leadership

• Implement continuous improvement processes based on data analysis

Requirements:

• 5+ years' experience in risk or compliance within finance

• Proven ability to build programs from zero to one

• Deep understanding of risk processes and regulatory expectations

• Strong data analysis and reporting capabilities

• Experience with AI solutions for operational efficiency

Drive impactful risk management solutions at Mercury, utilizing your program management skills and data-driven insights.