Automotive Customer Service Representative - KU- Inc

Position: Automotive Customer Service Representative - KU74 - Compunnel Inc )
Duration: 06 Months (Possibility of extension/conversion based on performance and budget)
Client:

One of the largest Diesel Engines and Power Generators manufacturers in the US
Overview  This is a customer facing position. The contingent will be in an administrative position for a service department. Typical work will include sending estimates, opening work orders, following up with customers, customer invoicing, etc.
Duties   Serves as first point of contact with customer to promote quality customer service and assist with
increasing business within the branch location, developing positive relationships with key customers.
Assesses customers needs and gathers pertinent information.
Creates basic work orders in appropriate systems.
Provides some status updates to customers, as requested.
Qualifications   High school diploma or certificate of completion of secondary education or equivalent experience to the extent such experience meets applicable regulations.
At least 2 years of previous experience in a customer facing role, preferably within the automotive industry.
French speaking (mandatory). English is a bonus, but not necessary.
Positive written/verbal skills.
Previous experience as a service writer/admin is preferred.

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