Customer Support & Administration Specialist

Join Techo-Bloc as a Customer Support & Administration Specialist, where you'll manage customer inquiries and administrative tasks in a customer-focused environment. Your organizational skills and service orientation are key to enhancing our operations.

This role is central to providing efficient support for customer interactions and internal coordination across departments. You'll excel by managing requests, tracking customer inquiries, and contributing to process improvements, ensuring a high-quality experience for all clients.

Key Responsibilities:

• Act as the first contact for customer questions

• Manage and direct customer requests to teams

• Keep detailed records and documentation in company systems

• Coordinate communications between departments during requests

• Assist with special projects as needed

Requirements:

• Bilingual proficiency in French and English

• Strong ownership mindset and problem-solving skills

• Ability to handle a high volume of inquiries

• Excellent communication and organization abilities

• Experience in fast-paced environments dealing with customer service

Apply your skills to support Techo-Bloc's robust customer relationships effectively.
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