Automotive Customer Service Representative - KU- Inc

Duration: 06 Months (Possibility of extension/conversion based on performance and budget)

Client:
One of the largest Diesel Engines and Power Generators manufacturers in the US

This is a customer facing position. The contingent will be in an administrative position for a service department. Typical work will include sending estimates, opening work orders, following up with customers, customer invoicing, etc.

• Serves as first point of contact with customer to promote quality customer service and assist with
• increasing business within the branch location, developing positive relationships with key customers.
• Assesses customers needs and gathers pertinent information.
• Creates basic work orders in appropriate systems.
• Provides some status updates to customers, as requested.

• High school diploma or certificate of completion of secondary education or equivalent experience to the extent such experience meets applicable regulations.
• At least 2 years of previous experience in a customer facing role, preferably within the automotive industry.
• French speaking (mandatory). English is a bonus, but not necessary.
• Positive written/verbal skills.
• Previous experience as a service writer/admin is preferred.