French Speaking Associate Renewal Manager

Join Hub Spot as a French-speaking Associate Renewal Manager in Canada. This role focuses on customer engagement and ensuring successful contract renewals while managing a high-volume portfolio.

As an Associate Renewal Manager, you'll work with clients to protect retention and guide them through renewal processes. Your expertise in customer success, negotiation, and contract management will be crucial in identifying risks and promoting effective usage of Hub Spot's services.

Key Responsibilities:

• Identify customer health risks and usage patterns

• Manage the entire renewal lifecycle efficiently

• Lead renewal conversations and negotiate outcomes

• Engage customers through virtual meetings and emails

• Diagnose challenges and provide actionable recommendations

Requirements:

• Fluent in Quebec French

• 1–3 years in Customer Success or similar role

• Skilled in leading complex customer conversations

• Strong communication abilities in renewal discussions

• Comfortable with high-volume customer management

Apply your skills in customer engagement and contract management to make a significant impact at Hub Spot.
#J-18808-Ljbffr