Customer Service Representative at Porter Airlines

Elevate your customer service skills with Porter Airlines as a Customer Service Representative. This dynamic role involves direct interaction with passengers in a fast-paced airport environment.

As a Customer Service Representative, you will contribute to the quality of service that Porter Airlines is known for. This role requires at least 2 years of customer service experience, preferably in aviation, and a detail-oriented mindset. You’ll assist passengers with check-in procedures, manage luggage, and resolve inquiries, ensuring a seamless travel experience for everyone.

Key Responsibilities:

• Provide exceptional customer service to passengers

• Check-in passengers and manage luggage documentation

• Assist with boarding processes and handle special needs passengers

• Resolve baggage issues and maintain communication with passengers

• Collaborate with team members to ensure operational success

Requirements:

• Minimum 2 years in customer service, airline preferred

• Familiarity with Google Docs and scheduling tools

• Must be detail-oriented and able to multitask

• Availability for rotating shifts including weekends

• Ability to lift/push/pull up to 50lbs regularly

Join Porter Airlines to use your customer service skills and make a difference in air travel.
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