Customer Service​/Sales Representative

We’re hiring at Nex One for a Customer Service & Inside Sales (Bilingual), full-time, located at Saint-Hubert.
Job Details

Location:

Saint-Hubert, Québec (near Quartier DIX
30). Rate: CAD $23-$26 per hour plus commissions. Type:
Full-time. Start:
As soon as you’re ready.
What You’ll Be Doing   Provide fast, professional solutions to client inquiries via phone, email, chat
Maintain up-to-date knowledge of our products, services, and promotions
Document requests in our support system and route them appropriately
Create informative self-help content (written & video) for our community
Assist brokerage implementations with a specialist as needed
Develop new business and renewals - make recurring client calls, build lasting relationships
Promote and propose our training courses
Analyse client business needs and propose complementary solutions
What We’re Looking For   Excellent communication skills in French & English, spoken + written

Experience with customer support via phone/email
Ability to identify opportunities, generate leads, cross-sell
Strong prioritization skills & result-driven mindset
Bonus If You Have   Familiarity with multiple operating systems (Win 10, macOS, Android, iOS)
Experience learning new software and training others
Knowledge of major web browsers (Edge, Firefox, Chrome, Safari)

Experience with help-desk and electronic communication tools
Why Nex One?  We’re a fast-growing company in the real-estate tech space, offering a full suite of tools for brokers & agencies across Canada and beyond. Our offices are conveniently located (with free parking!), and we value work-life balance with team-BBQs and holiday dinners.

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