Collections Specialists; Intermediate & Senior

Sonoma Capital is growing, and we’re looking for talented Collections Professionals at a range of experience levels to join our expanding Collections and Legal Recovery team.

Whether you’re early in your collections career or an experienced specialist looking for your next challenge, we’re interested in connecting with individuals who are passionate about problem-solving, negotiation, risk management, and achieving strong recovery outcomes.

Our Collections team plays a critical role in protecting portfolio performance while helping customers navigate financial challenges. Team members work closely with customers, brokers, insurers, legal counsel, asset management professionals, and internal stakeholders to develop practical, effective solutions that maximize recoveries while supporting positive customer outcomes.

Depending on your experience and qualifications, opportunities may be available at the Collections Specialist, Senior Collections Specialist, or Team Lead level.

At Sonoma Capital, we believe in finding the right fit rather than taking a one-size-fits-all approach. We’re open to customizing the role and responsibilities around the right individual’s experience, strengths, and career goals.

If you are a collections professional who enjoys solving complex challenges, building relationships, and making an impact, we’d love to connect.

• Manage a portfolio of delinquent commercial finance and leasing accounts.
• Contact customers to discuss outstanding obligations and negotiate payment arrangements.
• Monitor account performance and follow up on commitments.
• Identify emerging risks and elevate concerns as appropriate.
• Maintain accurate records of collection activities and customer communications.

• Work directly with customers experiencing financial difficulty.
• Evaluate customer circumstances and identify appropriate solutions.
• Negotiate payment plans, settlements, restructures, and workout arrangements where applicable.
• Build positive working relationships while maintaining firm collection practices.
• Support customers through insurance claim, recovery, and asset disposition processes.

• Work with external legal counsel and service providers on recovery actions.
• Support bankruptcy, insolvency, litigation, and enforcement activities.
• Review collection documentation and ensure file completeness.
• Coordinate lien, registration, and recovery-related activities.
• Support documentation and reporting requirements.
• Monitor delinquency trends and collection performance metrics.
• Assist with reporting for management and portfolio reviews.
• Identify opportunities to improve processes, controls, and customer experience.
• Participate in special projects and system enhancements.
• Support the ongoing development of Sonoma’s servicing and collections framework.

Post-secondary education in Finance or Risk Management, or a related field is considered an asset.

We welcome candidates with the following level of experience:

• 3-5 years of collections, equipment finance, banking, credit, recovery, or servicing experience.
• Experience negotiating payment arrangements and resolving delinquent accounts.
• Strong problem-solving and relationship management skills.

• 5+ years of commercial collections, equipment finance, asset recovery, restructuring, workout, insolvency, or legal recovery experience.
• Proven ability to manage complex customer situations and recovery strategies.
• Experience leading and/or mentoring team members and contributing to process improvements.

• Strong communication and negotiation skills
• Relation sh…