Senior Compliance Officer; Term

Payments Canada is at the forefront of the Canadian payment ecosystem. Our purpose is to make payments easier, smarter and safer for all Canadians. Every day we are working diligently to ensure your payments are cleared and settled. In 2025 alone, our systems cleared approximately $103 trillion or $411.9 billion every business day! If you are passionate about payments and want to help ensure that these financial transactions in Canada are carried out safely and securely, working with us is for you!

We are a public purpose, non-profit organization situated at the center of Canada’s payment ecosystem. We own and operate payment systems that process hundreds of billions of dollars’ worth of payment transactions every business day. We convene ecosystem participants to discuss their multiple and diverse interests and ideas and to navigate industry-level challenges. We adhere to a set of values that are our north star:

With our people in mind, we have created a culture that fosters authenticity, collaboration, innovation and development. We empower one another, make meaningful contributions that not only impact the organization, but our country! We develop and nurture meaningful connections that drive innovation in our ecosystem. We are Payments Canada!

Functioning as part of a collegial team under general supervision, the Senior Compliance Officer is responsible for:

• Provide guidance and compliance advice to members and internal stakeholders with respect to member compliance matters, including inquiries escalated to the member compliance team.
• Collaborate with cross-functional teams, including Legal, Operations, Risk, Finance and external stakeholders to resolve compliance and membership matters.
• Provide guidance on escalations for potential contraventions.
• Support the investigation of potential contraventions under the Compliance By-law, including assessing evidence, corresponding with parties, preparing investigation summaries and hearing materials, and supporting compliance proceedings, where necessary.
• Manage the end-to-end membership application and registration process, including interpreting legislative and by-law requirements, assessing applicant eligibility and supporting documentation, engaging directly with applicants to resolve deficiencies, and preparing membership recommendations for Board approval.
• Participate on the operational incident review team and provide advice and guidance with respect to any necessary follow up on member operational incidents.
• Provide input and recommendations to mature the member compliance program by identifying process improvements and supporting implementation for current and future systems.
• Develop, maintain and enhance compliance procedures, process documentation and guidance material to support the member compliance program.
• Provide guidance and compliance advice with respect to the development of new by-laws and rules and by-law and rule amendments, as applicable.
• Draft supporting documentation such as training/education materials, reports to Board, correspondence, etc. as required.
• Maintain inventory of high-risk compliance requirements and supporting information.
• Maintain and update member compliance logs where applicable.
• Participate on member Working Group calls (e.g. Image and Paper Working Group, EPayments Working Group, etc.), where necessary, as the compliance subject matter expert.
• Prepare recommendations to the CEO regarding member requests for extension of the use of financial institution numbers (FINs), including working with relevant members on transition plan, follow up and subsequent…