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Job Description & How to Apply Below
As a senior member of the Customer Care team, you will apply over 3 years of ERP support experience to assist users in navigating various systems including Net Suite and SAP Business One. You will use your analytical abilities and understanding of accounting principles to deliver impactful solutions in this high-stakes role.
Key Responsibilities:
• Deliver ERP technical support and troubleshoot with precision
• Collaborate with teams to enhance customer satisfaction
• Document and share knowledge to improve processes
• Engage customers through various support channels
• Resolve technical issues swiftly and professionally
Requirements:
• 3+ years technical support experience in ERP
• Bachelor's degree in a relevant field
• Familiarity with integration troubleshooting techniques
• Strong communication and critical thinking capabilities
• Customer-focused with excellent organizational skills
Bring your ERP expertise and customer-first approach to Versapay's dynamic team.
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