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Job Description & How to Apply Below
This role sits at the intersection of quality and repair — you’ll be the who figures out why something failed and ensures it doesn’t happen again.
Your work directly supports our customers and keeps our production line running clean.
This is a fully bilingual role. You must be fluent in both French and English (written and spoken) to be considered.
What You’ll Do
Customer RMA Failure Analysis
Receive, log, and triage customer‑returned units from RMA claims
Perform troubleshooting according to SOP
Conducted functionality testing using multiple test stations to ensure product integrity.
Diagnose and rework PCBs using soldering and rework techniques (through‑hole and SMD), including component‑level replacement
Skilled in mechanical tool operation, including the use of hand tools, torque drivers, and precision measuring equipment.
Knowledge of IPC class 2 standards (Desirable)
General
Maintain accurate records in the quality management system
Follow SOPs, work instructions, and ESD handling protocols
Contribute to continuous improvement initiatives on the floor
Requirements
2+ years of hands‑on experience in electronics manufacturing, repair, or test Proficient in PCB soldering and rework (SMD and through‑hole);
IPC‑7711/7721 certification is a plus
Experience performing failure analysis and writing FA reports Comfortable reading schematics, BOMs, and work instructions
Familiarity with test equipment: oscilloscopes, multimeters, power supplies
Strong attention to detail and methodical troubleshooting approach
Ability to communicate findings clearly to both technical and non‑technical stakeholders
Fully bilingual in French and English (written and spoken) — required
Nice to Have
Experience with battery management systems or electromechanical assemblies
Background in consumer electronics, EV, or mobility hardware
Experience with Jira or ticket systems
Experience with Google sheets or excel
Familiarity with IPC-A-610 workmanship standards
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