Client Success Specialist

Position: Client Success Specialist at Pearmill
Elevate client satisfaction as a Client Success Specialist at Pearmill, focusing on Paid Ads strategies and relationship management. Collaborate with a growing team to drive lasting results for diverse client accounts.

In this pivotal role, you will report to the Head of Performance, ensuring client relationships thrive through effective strategy and communication. You'll oversee day-to-day operations across paid-search and paid-social channels, troubleshooting performance dips and championing a culture of experimentation. Since we are a dynamic, small team, your impact will be significant and evolve with the company’s needs.

Key Responsibilities:

• Manage key client relationships and strategies effectively

• Oversee performance across paid-search and paid-social channels

• Troubleshoot ad spend performance issues proactively

• Collaborate with cross-functional teams for strategic improvements

• Identify growth opportunities for client accounts

Requirements:

• 5+ years of account management in advertising

• Strong communication and collaboration skills

• Proficient in data analysis and marketing tools

• Experience managing budgets for paid advertising

• Ability to innovate with AI-driven tools

Shape the future of client success with data-driven strategies and a collaborative spirit at Pearmill.