Customerserviceassociate

Your role

• Greet customers warmly and ensure an excellent customer experience.
• Assess customer needs and provide well-informed and specialized advice about products.
• Present merchandise (including through demos), emphasize item features, and recommend complementary items.
• Contribute to the merchandising of products in your department (e.g., displays, visual presentation, labeling, signage).
• Stay informed of new products and their technical applications.
• Contribute to the achievement of sales targets.
• Stay informed of promotions and flyers.
• Work in accordance with the store’s policies and procedures on loss prevention and health and safety.
• Perform other related tasks to ensure the store runs smoothly.

Become the expert our customers need to make their projects a reality! Thanks to your expertise and passion, you'll turn every interaction into a memorable experience, while developing your skills in a dynamic environment.

By joining the RONA family, you’ll enjoy many benefits, such as:

• An inclusive and safe working environment.
• Promotion of work‑life balance.
• Exclusive employee discounts.
• Benefits: insurance (certain conditions apply), annual salary review, etc.
• Opportunities for advancement within the company.
• An employer that’s involved in the community.
• Teamwork and ongoing training.
• A comprehensive training program for all recent hires.
• A student incentive program.
• And much more!

• Experience in a similar sales role.
• Excellent customer service skills.
• Strong analytical skills.

RONA is committed to encouraging diversity and inclusion. We welcome applications from all qualified candidates, regardless of race, colour, religion, sexual orientation, gender, nationality, age, disability, or any other protected status.