Bowmanville Retail Experience Lead Role

Become a pivotal Retail Experience Lead in Bowmanville and shape customer service excellence. In this role, you oversee daily operations and lead a dedicated team.

As a Retail Experience Lead, you’ll manage store openings and closings while ensuring the highest standards in customer service and team performance. You are expected to guide and train employees, handle cash management, and deliver a high level of service. Your experience in retail will allow you to handle challenges effectively and motivate your team.

Key Responsibilities:

• Supervise daily operations and train new hires

• Manage customer interactions and service quality

• Implement sales strategies and motivate staff to succeed

• Address customer complaints with professionalism

• Ensure compliance with company policies and procedures

Requirements:

• 2 years' experience in retail

• GED or high school diploma required

• Excellent customer service skills

• Clear criminal background check

• Provincial Cannabis Certification needed

Drive team success and customer satisfaction as the Retail Experience Lead in Bowmanville.
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