Senior Director, Solutions Engineering

About Kindsight:

Kindsight builds technology that helps fundraisers make a difference. For decades, Kindsight has supported the education, healthcare, and nonprofit sectors with fundraising tools and the largest charitable giving database on the market. And as the giving sector evolves, so does Kindsight. As the leader in fundraising intelligence, Kindsight leverages real-time data and AI to help thousands of organizations around the world identify, manage, and engage with donors - at any scale.

With purpose-built CRMs that corral all of that donor information and campaign tracking into one place, donor prospect research tools that offer proactive insights and real-time donor intel, and generative AI that creates personalized, meaningful content drafts at scale, Kindsight’s product suite is truly changing the game for donor fundraising.

Position Summary:

The Senior Director, Solutions Engineering is responsible for leading Kindsight’s high-impact, customer-facing pre-sales function across technical solution design, bespoke product demonstrations, and complex enterprise proposal execution. This leader oversees Solutions Engineering and Proposal Management resources that support strategic sales and client expansion pursuits across nonprofit, education, and healthcare fundraising markets.

The Senior Director ensures Kindsight delivers compelling, accurate, tailored, and timely product demonstrations, RFP/RFI/RFQ responses, and technical engagements that clearly map platform capabilities to customer requirements and fundraising outcomes. The role requires close coordination with Sales, Product, Partnerships, Legal, Security, Finance, Services, Client Success, and external vendors to produce winning proposals and high-quality technical engagements.

This is a highly visible leadership role that directly influences enterprise deal success, win rates, partner ecosystem strength, and pre-sales operational excellence. The Senior Director must bring an established enterprise SaaS Solutions Engineering playbook and be able to apply it within a high-growth environment, balancing strategic deal support with operational rigor while ensuring team capacity is highly utilized, scalable, and aligned to growth priorities.

What You’ll Do:

Solutions Engineering Leadership

• Lead and develop a high-performing Solutions Engineering team responsible for custom demonstrations, technical discovery, use‑case mapping, and technical pre‑sales engagements.

• Ensure delivery of high‑quality, scenario‑based product demonstrations ranging from virtual overviews to multi‑day on‑site enterprise presentations.

• Establish demo standards, playbooks, reusable assets, certification paths, and demonstration governance to improve consistency and scalability.

• Drive deep product knowledge and domain fluency across nonprofit, healthcare, education, advancement, and fundraising workflows.

• Translate complex fundraising and advancement requirements into compelling technical solutions, demonstrations, and value narratives.

• Partner closely with Sales and Client Success leadership to align demo strategy with account priorities, expansion opportunities, and deal strategy.

• Implement ongoing training and certification programs to continuously upskill Solutions Engineers and relevant internal team members.

• Improve demo environment readiness, performance, repeatability, and quality control.

• Establish measurable pre‑sales performance indicators and continuously evaluate the impact of Solutions Engineering on win rates, deal velocity, technical validation, capacity, and revenue outcomes.

Proposal and RFP Program Leadership

• Lead end‑to‑end execution of complex RFP, RFI, and RFQ responses across enterprise opportunities.

• Manage Proposal Managers responsible for…