Delivery Assurance Representative - IMF Command Center

About Pratt & Whitney Canada  Pratt & Whitney Canada (P&WC) is a global leader in aerospace innovation, proudly headquartered in Longueuil, Quebec, since 1928. We design and manufacture next-generation aircraft engines that power the world's largest fleet of business, general aviation, and regional aircraft and helicopters. For nearly 100 years, our teams have been at the forefront of propulsion technology, pushing boundaries to make flight more efficient and reliable.

Our engines support missions that truly matter, from transporting people and essential goods, to enabling emergency medical services, humanitarian operations, and wildfire suppression around the world.
Position Summary  Ensure flawless execution of the IMF Command Center mandates of commitment integrity, dependable delivery to all customers, and transparent communication. Drive adherence to processes in Supply Management that contribute to the improvement of material flow. Enhance communication with the Engine Center and OPM to drive the right priorities and provide the best engine flow and part clearance for planning and communication purposes.

Build and maintain relationships with Producers, Engine Center and the Industrialization team in order to drive effective communication routines. The position is based at our Longueuil location from Monday to Friday, with flexible hours and exclusively on-site.
What will your day‑to‑day look like?
Manage escalations as required to support flawless delivery to customers.
Manage engine clearance reporting.
Manage prioritization of RFAs, QNs and QM Lots through Engineering and Logistics Centers.
Drive strategic projects to improve our tools and processes.
Clearly communicate deliverables to the Engine Center.
Clearly communicate expectations to producers.
Drive adherence to processes inside supply management for the right utilization of XRM and SAP.
Participate in daily exchanges with engine center.
Drive weekly communications with the Industrialization team.
Drive quarterly Engine Program Governance Reviews with Executives.
What do you need to be successful?
Bachelor's degree or equivalent with minimum of 5 years working experience.
Experience in Supply management is an asset.
Experience in Operations is an asset.
Experience presenting to executives and team is an asset.
This position is part of a French‑speaking work environment; it requires a very good knowledge of English to read and understand, on a daily basis, documentation and technical terms that may emanate from international organizations, as well as to write and communicate in English with customers, suppliers or international colleagues.
What do we offer?
Pension and savings plan with employer contributions
Group insurance program
Opportunities for advancement (career progression)
Merit or recognition program
Health and wellness program, including virtual health care
Recreational and sports club
Nearby daycares
Transportation accessibility or public transit program and free parking
The selected candidate will be required to complete a criminal background check and any applicable clearances with respect to the handling and transfer of controlled goods. Employment is conditional upon the successful completion of these checks and obtaining the required clearances.

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