Bilingual Personal Banker - Longview, TX

Title:

Bilingual Personal Banker (Longview, Texas)

Location:

FCB Longview Wal‑Mart, 4006 Estes Pkwy.

Position Type:
Full Time

• At least 18 years of age
• High school diploma, high school equivalency or currently attending high school
• Ability to communicate clearly and professionally in both Spanish and English
• Six months of work experience in a retail or customer service environment preferred
• Must be able to work a flexible schedule including evenings, weekends, and holidays
• Must successfully pass background investigation according to company policy
• Must be able to get along with co‑workers and work effectively in a team environment

• Under direct supervision, provide exceptional customer service, involving receipt and payment of cash, while working in a high volume, sales environment.
• Evaluate customer relationships, new and existing account holders, to offer bank products and services.
• Follow established policies in accordance with the bank and the supervisor’s direction.
• Accountable for the personal achievement of monthly new account production as assigned by upper management.
• Participate in an active sales environment that may require in‑store aisle prospecting.
• Process deposits and pay out funds in accordance with bank procedures, recording all transactions accurately and balancing each day's operations.
• Receive cash and checks for deposit, verify amounts, and look for check endorsements.
• Examine cash carefully to guard against acceptance of counterfeit checks and identification.
• Enter transactions into computer and issue customer receipts.
• Sell and prepare money orders, cashier's checks, bank‑to‑bank wires, and certificates of deposit.
• Process Western Union wires and cash advances.
• Cross‑sell bank services and products.
• Provide bank services to a diverse customer base, including a large Spanish‑speaking population.
• Perform other tasks requested by supervisors as they relate to the bank and its functions.
• Maintain regular and predictable attendance and punctuality.

Approval limits will be based upon established authority levels.

• Required to stand or walk for extended periods of time dependent upon branch location.
• Ability to work in a high volume, stressful and noisy environment.
• Schedules are prepared based on business need and subject to change at any time.
• Operate a computer and other office machinery.
• Ability to lift up to 50 lbs.

FNBT is an equal opportunity employer.