Floor Care Advisor

Ease Carpet Cleaning is looking for a customer-focused Floor Care Advisor who enjoys being face-to-face with clients, educating them, and providing excellent service in the field. This role combines hands-on cleaning work with consultative sales—helping homeowners and businesses understand how to care for their floors and surfaces long-term.

What You'll DoConduct onsite consultations to understand client needs and recommend appropriate services

Assist and notify the supervisor about low inventory levels or equipment needs

Proactively educate clients on post-cleaning care for their floors and surfaces

Create and present estimates and invoices using our company software

Keep daily tasks organized using our company checklists

Prepare for every job using the load list to ensure all materials and equipment are ready

Fulfill “on-call” needs such as floods, emergency calls, evenings, or weekends

Complete required training and stay current on best practices

Communicate with clients before and after jobs about potential trouble areas or stains

Leave gift bags and marketing materials at each job Communicate with the company dispatch team before and after jobs, and as needed during the day Maintain professional appearance and follow company uniform standards

Support revenue growth across all company brands

Obtain client signatures on pre-work and post-work completion forms

Perform all cleaning on all types of flooring and upholstery

Mix cleaning solutions according to specifications and safety guidelines

Ensure all equipment is returned to the van and shop after each jobKeep equipment clean, organized, and in good working condition

What We're Looking For Safe jobsite practices

Customer communication

Team collaboration

Attention to detail

Time management

Professional accountabilityCORE Values Communication Own  My Role Remain Teachable Everybody Matters

What We Offer Bonuses based on client satisfaction

Commissions on sold services

Life, dental and vision insurance available

Long term and career growth opportunities

On the job support and training

Family-friendly company culture and company activities

If you’re ready to bring reliability, care, and professionalism to every shift, we’d love to hear from you. Apply today!cvhc