Field Service Technician

Field Service Technician page is loaded## Field Service Technician locations:
US TX Longview 3508 Gum Springs Rd.time type:
Full time posted on:
Posted 3 Days Agojob requisition :
R08373

At Distribution

NOW, we believe our associates are the best in the business. We value and reward hardworking, creative, and dedicated employees that desire to be part of a team committed to outstanding customer service.

START YOUR CAREER NOW.A Service Technician is a self-starter that will deliver the desired customer service experience, with service success that improves customer satisfaction, maximizes customer retention, and increases profitability.
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* JOB RESPONSIBILITIES:

*** Provide service and customer support during field visits or dispatches
* Tie workflow to schedule
* Manage all on site installation, repair, maintenance, and test tasks
* Diagnose errors or technical problems and determine proper solutions on equipment.
* Produce timely and detailed service reports
* Document processes
* Operate vehicle in a safe manner and use field automation systems
* Follow all company’s filed procedures and protocols
* Cooperate with technical team and share information across the organization
* Comprehend customer requirements and make appropriate recommendations/briefings within capabilities.
* Build positive relationship with customers
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* JOB REQUIREMENTS:

*** High School diploma and/or equivalent in work experience
* Excellent interpersonal skills, proficient in oral and written communications
* Assembly experience preferred
* Basic reading skills. Must be able to follow directions
* Ability to troubleshoot, test, repair, and service technical equipment
* Ability to perform work accurately and thoroughly
* Ability to use thinking and reasoning to solve a problem and to think in such a way as to produce a new concept or idea
* Ability to work flexible shifts and to adapt to changing work schedules
* Familiarity with mobile tools and applications.
** BENEFITS:
*** Competitive Salary + bonus
* 401(k)/ Retirement savings
* Comprehensive Benefits (medical, dental, vision, life and disability coverage)
* Career growth opportunities
* Friendly work environment
* Paid vacation/holidays
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