ISP Telecommunications Customer Premise Technician - Level IV - Longview​/Tyler, Texas

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Join the nation’s leading independent service provider for critical telecommunication and renewable energy infrastructure. We are the premier independent service provider for our nation’s critical infrastructure. With over 2,500 team members nationwide, Pearce delivers comprehensive engineering, maintenance, repair, and repowering solutions, ensuring the seamless operation of our nation’s wireless and wireline telecom, commercial and utility‑scale solar and wind projects, EV charging stations, as well as large‑scale power generation, critical power and energy storage assets.

The Telecom Customer Premise Technician - Level IV is required to perform detailed installation, integration, and testing of Customer Premise fiber systems and routers with minimum supervision.

• Must have mastered installation skills and testing per Telco Standards and be able to perform all the duties of the Level IV requirements with a high degree of competence and accuracy.
• Mastered comprehensive equipment installation skills on a wide variety of fiber system installations and performed system testing and integration.
• Knowledge and experience with transport equipment including Ciena, Fujitsu, Cisco, Nortel, Nokia, DELL, Juniper, etc.
• Deep understanding of fiber installation standards and procedures.
• Ability to read and follow Method of Procedures, order specifications, floor plans, equipment, and wiring documentation.
• Responsible for the accuracy of all documentation as required.
• Ability to interface with customers, vendors, and other company employees in the completion of, testing of, and turning up of equipment. Turn up and integration system testing skills required.
• Elevated level of understanding of all company policies and practices, safety procedures, paperwork, and administrative requirements. Will review subordinate's time and expense documentation for accuracy and completeness.
• Comply with system update requirements of all company/customer installation documents.
• Ability to resolve any project related issues utilizing defined processes.
• Read, understand, and apply job/equipment specifications, installation documents, schematics, and test records. Demonstrated proficiency in generating MOP’s, high‑risk activity reports, work schedules, test records, and project completion reports.
• Perform in‑process and final quality audits to ensure all items meet or exceed industry and/or customer standards. Interact with all members of the organization including Installation, Engineering, Project Management.

• Physically place, remove, or modify working and non‑working equipment.
• Install cable trays and/or racking from drawings and engineering documents.
• Install telecommunications equipment cabinets and frames, data servers, switches, routers, repeaters, bridges, gateways, multiplexers, transceivers, firewalls as required.
• Identify, label, measure, terminate and physically route the cables that supply AC and/or DC power or transmit data in various technical spaces.
• Conduct testing and document performance characteristics of hardware and software; determine efficiency, reliability, and compatibility with existing system.
• Perform test and turn‑up as well as other integration activities.
• Resolve equipment and technical issues as they arise.
• Perform quality validation on in‑process and completed work.
• Perform other duties as requested.

Specific duties may vary or evolve over time based on business and client needs.

• Minimum 5+ years’ installation experience or combination of experience and training as determined by company management. Prior leadership experiences required. Verizon Installation experience a plus!
• High school diploma with two years technical school or a combination of training and experience related to telecommunications field installations.
• Ability to apply common sense understanding to conduct instructions furnished in written, oral, or diagram form. Ability to deal with problems involving variables in standardized situations.
• Must have proficient…