Supportive Case Manager

Job Description

• Conduct assessments and interviews with clients to determine eligibility.
• Develop and update action plans, case notes, and other documents related to a client’s file.
• Good communication is key in this role. You’ll rely on your reading, writing, and communication skills to document care, follow support plans, and collaborate with both internal and external team members.
• Provide ongoing life skills development to assist the client in improving independence and quality of life.
• Provide specialized and targeted interventions when clients are at risk of eviction.
• Connect clients to medical, mental health, and other supportive counseling services.
• Establish a network of community services and conduct appropriate referrals to clients.
• Guide clients through the process of application, qualification, and re‑determination for SSI, SSDI, Medicaid, Medicare, SNAP, and other services as needed.
• Occasionally conduct visits in the client’s home.
• Enlist the support of property management as appropriate for wellness checks.
• Track and report outcomes. Provide data updates as directed.
• Attend and actively participate in scheduled internal and external meetings.
• Travel throughout the area and provide transportation to clients as needed.
• Represent Compass at professional meetings, community events, and to members of the community.
• Ability to use assigned technology as directed in the community (laptop, cell phone, and designated software).

To be considered for an interview, please make sure your current resume includes bulleted details of your direct housing experience.

• Bachelor’s Degree in social services or related field and a minimum of one year experience in the coordination of supportive housing or in the coordination of independent living services in a social service setting or
• A High School Diploma or GED and two years of experience in the coordination of supportive housing or in the coordination of independent living services in a social service setting.

• Self-starter, excellent time management skills, and proactive problem solver.
• Ability to work a flexible schedule.
• Technology savvy, especially with Microsoft Office Applications, Zoom, PC, and Android devices.
• A valid driver’s license, insurance, and access to a vehicle insured for you as a driver are required.
• Ability to perform CPR/First Aid as needed.
• Ability to lift up to 50 lbs.
• Must be at least 21 years of age.
• Bilingual Preferred.
• Good communication is key in this role. You’ll rely on your reading, writing, and communication skills to document care, follow support plans, and collaborate with both internal and external team members.

Compass and Dungarvin believe that diversity and inclusion make our organization stronger. Together, we're working to create a culture that supports our employees and the people we serve. We are an affirmative action and equal opportunity employer.