Admissions Operations Manager
Job in
Lookout Mountain, Walker County, Georgia, 30750, USA
Listed on 2026-01-08
Listing for:
Covenant College
Full Time
position Listed on 2026-01-08
Job specializations:
-
Management
Education Administration, Administrative Management -
Administrative/Clerical
Education Administration, Administrative Management
Job Description & How to Apply Below
Job Title:
Admissions Operations Manager
Reports to:Vice President for Enrollment Management
Classification:Full-time, FLSA Exempt
POSITION SUMMARYThe Admissions Operations Manager reports to the Vice President for Enrollment Management and oversees all functions of Admissions Operations while also playing a significant role in communication efforts. This position works closely with Admissions Counselors, Admissions Guest Experience staff, Marketing and Communications, Technology Services, and other campus partners.
The Admissions Operations Manager serves as a key liaison between Admissions and other departments, ensuring clear communication, coordinated processes, and accurate representation of Admissions' operational needs. The role also helps protect workflow and priorities within the Operations team, providing strong support to Admissions staff to ensure efficient and effective enrollment processes.
ESSENTIAL FUNCTIONS- Collaborate with Covenant's Slate CRM Manager for Undergraduate and Graduate Admissions to identify and implement annual application updates, process revisions, faculty and staff training, data imports and exports, reporting and querying, troubleshooting, automated communications support, and overall system maintenance.
- Become proficient in Slate to support, collaborate on, and incorporate new functionality and enhancements with the CRM Manager.
- Monitor and audit admissions application workflow bins to ensure accurate and timely processing and review of all admission and scholarship materials.
- Communicate with Admissions Counselors regarding discrepancies or missing materials required for decisions on student files.
- Serve as the primary liaison between Admissions and campus departments, including Marketing and Communications, IT Services, Institutional Research, and the Office of Records.
- Represent Admissions' needs clearly, bridge communication gaps, and ensure alignment between departmental processes and institutional goals.
- Communicate regularly through phone, messaging platforms, and in-person meetings to facilitate effective collaboration.
- Supervise the Admissions Operations Coordinator and collaborate closely to manage file processing and maintain inventory of admissions materials.
- Provide guidance, structure, and support to ensure efficient task completion and workflow stability.
- Provide support as needed to the Executive Assistant for Enrollment in processing Admissions budget expenses, approvals, and requisitions.
- Partner with the Admissions Operations Coordinator to secure goods and services for Admissions Operations.
- Anticipate workflow needs within Admissions Operations and help maintain a manageable workload by coordinating priorities, streamlining processes, and ensuring tasks progress in a timely and orderly manner.
- Maintain compliance with professional standards and applicable regulations.
- Develop, implement, and monitor standards for data collection, usage, and retention in accordance with local, state, federal, and international requirements.
- Perform other duties as assigned by the Vice President for Enrollment Management.
- Strong ability to use workplace technologies and quickly learn, adapt to, and effectively navigate new software, systems, and digital tools
- Ability to proactively solve problems by seeking better methods, challenging outdated practices, and taking initiative to improve results
- Excellent oral and written communication skills
- Strong organizational skills and attention to detail
- Ability to effectively interact with a wide range of internal and external constituencies
- Strong problem-solving and critical‑thinking skills
- Self‑motivated with the ability to complete tasks with minimal supervision
- Ability to coordinate priorities, manage workflow demands, and support both Operations staff and the broader Admissions team
- Bachelor’s Degree required
- Five years of related experience
- Professional…
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