Front Desk Recepcionist , Bilingual

Job Description:

AR Express, LLC is a freight forwarding/ courier company looking for an individual who is a master at multi-tasking, a team player, extremely organized and detail oriented. This person must be able to work well in a fast paced environment and remain calm under pressure. This individual is the first point of contact for visiting guests and employees; she will be the face of our office.

Polished, Professional, and a Positive attitude are a must.

• Answering all incoming calls on a multi-line telephone in a clear, timely and professional manner
• General tidiness of the lobby area and reception desk
• Greeting employees and guests as they arrive
• Calling appropriate staff member upon guest arrival
• Customer service support
• Being attentive and aware of who walks past reception, employees and guests
• Managing Facilities requests

Managing sales, cash.

• Minimum 1 year in a Receptionist role, in a office setting using a multi-line phone system
• Organized self-starter who can work independently with little direct supervision
• High attention to detail, very strong organizational skills, and ability to think outside the box
• Ability, flexibility and adaptability to manage multiple and ever-changing priorities, personalities and deadlines
• Team-oriented and able to work well with others
• Strong customer service and people skills are required
• Ability to interact with employees and guests at all levels with confidence and professionalism
• Excellent written, oral and comprehension experience and associated skill sets
• Able to maintain a high level of tact, diplomacy and confidentiality
• Fluent writing and speaking in English and Spanish a must.
• Computer skills - in Microsoft Office products;
  Microsoft Word, Excel and Outlook.
• Knowledge in Control Box web based program a plus.
• Knowledge in courier process and terminology a plus.
• Positive attitude, willingness to learn and professional appearance and mannerism is extremely important

Work schedule is 9am - 6pm with a 1 hour lunch break.

40 Hours weekly

• Paid sick and vacation days after 1st year of continuous employment.