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Hybrid Customer Support Specialist – Tech Helpdesk

Job in Lorain, Lorain County, Ohio, 44052, USA
Listing for: Sedgwick
Full Time position
Listed on 2026-11-01
Job specializations:
  • Customer Service/HelpDesk
    HelpDesk/Support, Customer Service Rep, Technical Support, Bilingual
  • IT/Tech
    HelpDesk/Support, Technical Support
Salary/Wage Range or Industry Benchmark: 42000 - 54000 USD Yearly USD 42000.00 54000.00 YEAR
Job Description & How to Apply Below

Sedgwick is seeking a HYBRID ONLY Customer Support Representative in the Portsmouth area to deliver responsive, high-quality support to customers, auditors, and internal partners. The role requires learning Bill Review IQ applications and maintaining accurate issue tracking.

You will handle inbound calls during scheduled hours, log interactions in the CRM, and collaborate to resolve issues within defined timelines. A late shift once per week is expected.

We are looking to fill the Hybrid Customer Support Specialist – Tech Helpdesk position at Sedgwick in OH, United States.

This opportunity is for the Hybrid Customer Support Specialist – Tech Helpdesk role at Sedgwick.

We are seeking a motivated Hybrid Customer Support Specialist – Tech Helpdesk to join Sedgwick in OH, United States.

Consider building your career as a Hybrid Customer Support Specialist – Tech Helpdesk at Sedgwick.

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