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Customer Service Operations Representative
Job in
Lorain, Lorain County, Ohio, 44052, USA
Listed on 2026-11-01
Listing for:
Curri
Full Time
position Listed on 2026-11-01
Job specializations:
-
Customer Service/HelpDesk
Driver -
Transportation
Driver
Job Description & How to Apply Below
- Curri is seeking a Service Operations Representative to join our Customer Operations Team. Your goal: make every delivery Curri fulfills a home run. This is an exciting role in a fast-paced environments
- Facilitate deliveries from booking to successful drop-off and everything in between
- Provide best-in-class support for our customers and drivers via chat and phone
- Communicate with pickup and drop-off contacts to ensure deliveries are completed successfully and smoothly
- Provide operational feedback and identify pain points for the team to optimize logistics
- Health, dental, vision
- 401K
- Equity compensation grant
We are looking for a passionate, driver, self-starters who are ready to tackle problems from a first-principles perspective; and who are eager to learn and contribute to the company’s growth and shape its operational strategies
Excellent written and verbal communication skills
Proficient in G-Suite (Google Docs, Google Sheets)
Strong critical thinking and problem solving acumen
Fun personality, positive attitude, eagerness to learn
Top-notch customer service skills
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