Noc Analyst

Location:

Remote

Schedule:

Monday-Friday, 7:00 AM - 3:00 PM

On-Call Rotation:
Approximately 1 weekend every 6 weeks

On-Call

Hours:

Friday 11:00 PM - Sunday 11:00 PM

We are seeking a Network Operations Center (NOC) Analyst to join a high-performing IT Operations team supporting a large-scale enterprise environment. This role is ideal for someone who enjoys troubleshooting complex issues, monitoring critical infrastructure, and serving as a key contributor during incident response efforts.

The NOC Analyst will be responsible for monitoring network infrastructure, supporting enterprise applications, identifying and resolving incidents, and helping maintain the reliability and performance of business-critical systems. This position offers exposure to a diverse technology landscape, including networking, Windows and Linux systems, wireless technologies, data center environments, and voice services.

• Monitor and support a large-scale enterprise WAN environment spanning hundreds of locations and corporate sites
• Serve as a junior incident manager during high-priority outages and service disruptions
• Monitor, troubleshoot, and support network hardware and connectivity services
• Support core business applications and enterprise infrastructure platforms
• Assist with wireless networking, voice communications, storage, and data center technologies
• Investigate alerts, perform root-cause analysis, and coordinate resolution efforts with technical teams
• Help implement infrastructure upgrades, maintenance activities, and deployment projects
• Ensure system availability, performance, and operational stability
• Escalate critical issues and communicate effectively with technical teams and business stakeholders

Networking Fundamentals

Strong Understanding Of

• Layer 2 and Layer 3 networking
• Routing and switching concepts
• CIDR subnetting
• Spanning Tree Protocol (STP)
• Network traffic analysis and troubleshooting
• Enterprise network monitoring

• Experience troubleshooting and supporting Cisco networking equipment
• Experience troubleshooting and supporting Juniper networking equipment
• Experience with Windows operating systems
• Ability to diagnose and resolve network infrastructure issues
• Experience working with switches, routers, firewalls, and VPN technologies
• Familiarity with network monitoring and diagnostic tools

• Linux administration or Linux system management experience
• Knowledge of mainframe operations (MVS)
• Experience supporting Oracle batch processing environments
• Retail technology support experience
• Bachelor's degree in Information Technology, Computer Science, or a related field

• Strong analytical and troubleshooting skills
• Ability to remain calm and effective during critical incidents
• Excellent communication skills with both technical and non-technical stakeholders
• Ability to assess risk and make sound decisions in fast-paced environments
• Strong collaboration skills and willingness to work across multiple support teams
• Proactive mindset focused on system reliability and continuous improvement

• Opportunity to support a large-scale enterprise network environment
• Hands-on exposure to networking, infrastructure, systems administration, and operations
• Involvement in incident management and enterprise technology initiatives
• Collaborative team environment with opportunities for technical growth
• Stable schedule with predictable on-call rotation

Ideal candidates will have a solid foundation in networking fundamentals, experience troubleshooting Cisco and Juniper environments, and the desire to grow within enterprise infrastructure and operations.

This is a Contract position based out of New Albany, OH.

The pay range for this position is $25.00 - $30.00/hr.

Individual compensation offered for this position within this range will depend on many factors, including qualifications, skills, relevant experience, job knowledge, geographic location, internal equity, and other pertinent job-related factors.

Eligibility requirements apply to some benefits and may depend on your job classification and length of employment. Benefits are subject to change and may be subject to specific elections, plan, or program terms. If eligible, the benefits available for this temporary role may include the following:
Medical, dental & vision Critical Illness, Accident, and Hospital 401(k) Retirement Plan…