Maintenance Dispatch Coordinator

Maintenance Dispatch Coordinator

Lorton, VA

Chenega Military, Intelligence & Operations Support (MIOS) offers forward‑thinking technology solutions to federal agencies and the DoD. As a Maintenance Dispatch Coordinator, you will receive, record, and distribute work orders to service crews upon customer requests. The position requires working shifts that include nights, weekends, and holidays.

• Receive, record, and distribute work orders to service crews.
• Repair and service government mobile and stationary equipment.
• Record information such as name, address, article to be repaired, and service to be rendered.
• Prepare work orders and detailed notes.
• Schedule service calls and dispatch service crews; all information is recorded in the Maximo system.
• Call or write the customer to ensure satisfactory performance of service.
• Keep a record of service calls and work orders.
• Dispatch orders and relay messages and special instructions to mobile crews and other departments via radio or cellular telephone equipment.
• Perform other duties as assigned.

• High school diploma or GED equivalent (Associate degree preferred).
• Two or more years of experience in a general help desk or customer service role, preferably in a maintenance environment.
• Experience with HTEE is preferred.
• Valid driver’s license.
• U.S. citizen.
• Must pass a CBP Background Investigation.

• Strong organizational skills.
• Ability to prioritize and multitask.
• Proficiency in Microsoft Office Suite (Word, Excel, PowerPoint).
• Ready to work night, weekend, and holiday shifts.
• Strong oral and written communication skills.

Chenega MIOS offers a broad range of benefits and a professional development plan that supports growth at all career levels. Learn more about working at Chenega MIOS here.