Senior AV Technician

Overview

Abile Group has an exciting and challenging opportunity for a Senior AV Technician on a 10-year contract providing User Facing and Data Center Services supporting an Intelligence Community customer. All the personnel on the team will work together to support innovative design, engineering, procurement, implementation, operations, sustainment and disposal of user facing and data center information technology (IT) services on multiple networks and security domains, at multiple locations worldwide, to support the IC mission.

The right candidate will possess the below skills and qualifications and be ready to handle all responsibilities independently and professionally.

• Running and terminating cable, inter-connecting systems, basic understanding of VTC, switching, and control systems.
• Reads and understands technical drawings, the scope of work, programming scope of work and bill of materials and the relationship between these documents.
• Initial device setup and programming of equipment to be used on each project in the shop.
• Tests each piece of equipment in its intended use during shop prep.
• Ensures network communication between devices as per provided IP address schedule/drawings.
• Works with AV Programmers to verify communication and control commands between control processor and each I/O device.
• Collects device information in spreadsheet including device type, manufacturer, name, IP address, serial number, location in installation, etc.
• Documents device patch and configuration information, if a backup file cannot be saved
• Saves and backups all device files in shared drive for future reference.
• Verifies field installation is as per technical drawings including but not limited to correct wiring, device placement and that all terminations are made to spec.
• Tracks and verifies any changes made to the installation due to field conditions and reports red lines to Designer and Project Manager.
• Reports to PM with accurate and detailed status updates in the shop and on site including potential changes that may need to be made to the design for appropriate approval.
• Interacts with clients during installation phase in a professional and consistent manor. Be sure to refer any questions they have to the Project Manager.
• Trains clients on the use of their system including the location of all the devices in their system, how to make the functional adjustments they have requested access to and some basic troubleshooting.
• Reviews scope of work to ensure all items are satisfied and report a punch list of items not satisfied at the time of substantial completion to be completed.
• Has clients sign substantial completion forms with punch list items to be completed.
• Reports client feedback about current project, projects additions and future prospective projects to the project manager and sales representative for sales follow up.
• Reviews red lines with design engineer to ensure accurate As-Built drawings are created.
• Reviews completed As-Built drawings for accuracy.
• Provides installation services to include:
  • Must take pride in the aesthetics of work performed.
  • Tests, repairs, and diagnoses integrated Audio-Visual Systems and associated equipment.
  • Provides telephonic and in-person customer service support. Multiple locations.
  • Performs remote and onsite troubleshooting of installed AV systems and rack mounted cable management systems.
  • Performs ad-hoc system configuration, leveling, and wiring
  • Makes adjustments to integrated systems, calibrations, alignments, and configurations as required to restore or correct operational functionality.

Clearance Required: TS/SCI with ability to obtain a CI Poly.

Degree and Years of

Experience:

Bachelor’s degree preferred.

• Minimum of 3 years of field experience.

Required

Certifications:

• CTS (Certified Technical Specialist)
• CTS-I certification is preferred
• Relevant AV Industry or major manufacturer (i.e. Cisco, Polycom, Crestron, AMX, Extron, Clear One) certifications is strongly preferred.

Required Skills:

• Significant industry experience in implementing complex Audio-Visual systems for large enterprises.
• The ability to supervise and manage tasks and installation teams to meet…